Customer Service

5 days ago

Lahore, Punjab, Pakistan Mindbotix Game studio Full time

Customer Service Representative – E-Commerce

Location:Near UMT Johar Town Lahore

Job Type: Full-Time

Shift: Morning- Monday to Friday

About the Role

We're looking for a proactive and customer-focused Customer Service Representative to join our growing E-Commerce team. You'll be the first point of contact for our customers — providing assistance, resolving issues, and ensuring every interaction leaves a positive impression of our brand.

Key Responsibilities

  • Handle customer inquiries via calls, emails, live chat, and social media.
  • Manage order processing, tracking, returns, and exchanges.
  • Resolve complaints efficiently and professionally while maintaining customer satisfaction.
  • Coordinate with warehouse, logistics, and sales teams to ensure smooth order fulfillment.
  • Maintain updated records of customer interactions and transactions.
  • Identify recurring issues and suggest improvements in processes and communication.
  • Assist in managing online store listings, product updates, and FAQs when required.

Requirements

  • Education: Minimum Bachelor's degree (Business, Communication, or related field preferred).
  • Experience: 1–2 years in E-Commerce or online customer support (Fresh graduates with strong communication skills are also encouraged to apply).
  • Skills:
  • Excellent verbal and written communication skills (English proficiency required).
  • Strong problem-solving and multitasking abilities.
  • Basic understanding of E-Commerce platforms and order management systems.
  • Customer-eccentric mindset with patience and professionalism.

Interested Candidate Please Share your Resume

Job Type: Full-time

Pay: Rs40, Rs45,000.00 per month

Work Location: In person

  • Customer Service

    1 week ago

    Lahore, Punjab, Pakistan Dostyy Full time 104,000 - 130,878 per year

    Company Description is a platform that connects employers with staff for a variety of roles, from office to home staff. Employers can easily find and hire candidates for positions such as office managers, chefs, drivers, guards, call center agents, specialized factory workers, and maids. simplifies the hiring process by allowing employers to browse verified...

  • Customer Service

    6 days ago

    Lahore, Punjab, Pakistan HOTTU Full time 300,000 - 600,000 per year

    Company DescriptionHOTTU is your go-to source for high-quality tech accessories, including cables, chargers, headphones, and earbuds. Our mission is to deliver innovative, reliable products that enhance your digital lifestyle. Committed to exceptional performance and customer satisfaction, we offer top-tier tech solutions at competitive prices. Discover the...

  • Customer Services

    2 weeks ago

    Lahore, Punjab, Pakistan Compass Training and Consultancy Pvt. Ltd. Full time 1,200,000 - 1,440,000 per year

    Role and Responsibilities· As a Customer Service & Sales Representative, you'll be the first point of contact for our valued clients.· You'll assist them across multiple channels — including live chat, phone, and email — to ensure they receive quick, helpful, and friendly support.· Responding to inbound live chats, phone calls, and emails from...

  • Customer Service Representative

    6 days ago

    Lahore, Punjab, Pakistan Hawk Revenue Group Pakistan Full time 400,000 - 600,000 per year

    Role DescriptionThis is a full-time on-site role as a Customer Service Representative at Hawk Revenue Group Pakistan in Lahore. As a Customer Service Representative, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience. Your tasks will include resolving customer...

  • Customer Service Representative

    5 days ago

    Lahore, Punjab, Pakistan SMB (Private) Limited Full time 300,000 - 600,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Lahore. The Customer Service Representative will be responsible for managing customer inquiries, addressing customer needs and resolving issues. They will work to ensure customer satisfaction, support...

  • Customer Service Officer

    21 hours ago

    Lahore, Punjab, Pakistan Taraki Full time 400,000 - 600,000 per year

    Job Summary:A Customer Service Officer is responsible for delivering outstanding customer service by managing inquiries and resolving complaints, ensuring customer satisfaction and loyalty. They act as the primary point of contact for customers, handling various communication channels and maintaining a professional and friendly rapport.Key...

  • Customer Service Representative

    3 days ago

    Lahore, Punjab, Pakistan Double Shot Full time 1,200,000 - 2,400,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will be responsible for addressing customer inquiries, resolving customer issues, ensuring customer satisfaction, and providing a positive customer experience....

  • Customer Service Representative

    5 days ago

    Lahore, Punjab, Pakistan Premier NX Full time 300,000 - 600,000 per year

    Key ResponsibilitiesServes customers by providing product and service information and resolving product and service problems.Attracts potential customers by answering product and service questions and suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating...

  • Customer Service Representative

    21 hours ago

    Lahore, Punjab, Pakistan YSF Enterprises Full time 250,000 - 750,000 per year

    Job descriptionJob Title: Customer Service RepresentativeLocation: YSF Enterprises,Job Type: Full-Time (On-Site)Job Timings: 6 PM to 3 AMRole DescriptionYSF Enterprises is seeking a dedicated and customer-focused Customer Service Representative to join our on-site team in Lahore. This full-time role involves directly assisting customers, resolving inquiries,...

  • Customer Services Executive

    21 hours ago

    Lahore, Punjab, Pakistan Raaziq International PVT LTD Full time 300,000 - 500,000 per year

    Company DescriptionRaaziq International Pvt. Ltd. is a leading logistics company with a network spanning 11 branches across Pakistan, the UAE, and the UK. Trusted by over 25 multinational companies and 5,000 organizations globally, Raaziq ensures its partners are at the right place at the right time. The company has achieved top rankings, including the...