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Professional Coordinator
2 weeks ago
Role Overview:
We are seeking a highly organized and proactive Professional Coordinator to join our dynamic team in Rawalpindi. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring smooth office operations by providing exceptional administrative and customer support.
Key Responsibilities:
- Serve as the first point of contact, professionally handling all inbound queries via phone, email, and in-person visits.
- Provide outstanding customer support by addressing client concerns promptly and effectively.
- Record, track, and diligently follow up on all customer queries and tasks in a timely manner to ensure resolution.
- Utilize tools like Microsoft/Google Word and Excel to create reports, maintain records, and manage data efficiently.
- Provide comprehensive support to supervisors and senior managers by assisting with their assigned tasks and projects.
- Demonstrate strong communication skills in both English and Urdu, ensuring clear and effective interaction with clients and team members.
- Proactively manage and prioritize tasks to meet deadlines in a fast-paced environment.
- Perform additional duties as assigned by the supervisor to support overall office objectives.
Qualifications & Skills:
- Proven experience in a coordination, customer support, or administrative role.
- Excellent command of both English and Urdu (written and verbal).
- Strong proficiency in Microsoft Office Suite (especially Word and Excel).
- Exceptional interpersonal and customer service skills.
- Ability to handle multiple tasks simultaneously with a high degree of accuracy.
- Strong problem-solving skills and a proactive attitude.
- Ability to work independently and as part of a team.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their suitability for this role to by 25 Sep-25.
Please include "Application for Professional Coordinator - Rawalpindi" in the subject line.
Job Type: Full-time
Pay: From Rs20,000.00 per month
Work Location: In person