Customer Success Specialist

1 day ago

Lahore, Punjab, Pakistan Cyngro Full time

Company Description

At Cyngro, innovation is at our core. We specialize in digital marketing, SEO, web development, Odoo solutions, marketing automation, and conversion optimization—helping businesses achieve remarkable growth. Our expert team leverages AI-driven strategies and cutting-edge technology to drive digital transformation, enhance operational efficiency, and elevate brand success. With 6+ years of experience, we are committed to delivering customized solutions that improve business performance and produce measurable results.

Role Description

This is a full-time on-site role for a Customer Success Specialist, located in Lahore. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing customer support, and delivering excellent customer service. Day-to-day tasks include addressing customer inquiries, analyzing customer needs, and maintaining effective communication with clients to resolve any issues.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Customer Support and Communication skills
  • Analytical Skills
  • Excellent interpersonal and problem-solving skills
  • Ability to work in a collaborative, team-oriented environment
  • Experience in the digital marketing or technology industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field

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