Client Relationship Management:

1 week ago


Lahore, Punjab, Pakistan ASK Development Full time 1,080,000 per year

Job Title: Resident Engineer – Enterprise Solutions

Location: Lahore

Monthly Package: PKR 90,000

Department/Domain: Enterprise Solution

Key Responsibilities

  • Act as the primary point of contact for corporate/enterprise clients
  • Handle and resolve escalated customer issues efficiently
  • Coordinate with internal teams (Sales, Technical, Finance) for seamless service delivery
  • Monitor service performance according to SLAs and KPIs
  • Maintain accurate documentation and service reports
  • Identify recurring issues and suggest process improvements

Required Skills & Competencies

  • Excellent verbal and written communication skills
  • Strong problem-solving and conflict resolution abilities
  • Customer-oriented mindset with professional attitude
  • Ability to multitask in a fast-paced environment
  • Strong coordination and teamwork skills

Qualifications & Experience

  • Bachelor's degree in Telecommunications or related field
  • 2–5 years of experience in Customer Support (B2B or Corporate Environment preferred)
  • Experience handling enterprise or high-value clients will be an advantage

Salary & Benefits

  • Monthly Salary: PKR 90,000
  • Professional work environment
  • Growth opportunities

Job Type: Full-time

Pay: Rs90,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • customer support, B2B or corporate environment: 2 years (Required)

Location:

  • Lahore (Required)

Work Location: In person



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