Client Relationship Manager

1 day ago


Lahore, Punjab, Pakistan Cyber System Full time

Job Title: Client Relations Officer (US Medical Billing)

Location: Lahore, Pakistan (Remote possible)

Company: [Company Name], US-based Medical Billing

Job Type: Full-time

Job Summary:

Cyber System looking for a Client Relations Officer to join our team You'll be the face of our company, building strong relationships with our US-based healthcare clients, understanding their needs, and providing top-notch support.

Responsibilities:

  • Respond to client inquiries via phone, email, and portal

  • Resolve client issues and concerns in a timely manner

  • Provide regular updates on client projects and progress

  • Build and maintain strong relationships with clients

  • Identify and escalate issues to management as needed

  • Collaborate with internal teams to resolve client issues

  • Develop and maintain client communication plans

  • Analyze client feedback and identify areas for improvement

Requirements:

  • 1-2 years of experience in customer service or client relations

  • Excellent communication and interpersonal skills

  • Strong problem-solving and analytical skills

  • Ability to work in a fast-paced environment

  • US healthcare experience a plus

  • Bachelor's degree in a related field

  • Fluency in English (written and verbal)

Nice to Have:

  • Experience with medical billing software

  • Knowledge of US healthcare industry

  • Experience working with US-based clients

  • Strong MS Office skills

Employment Type

Full-time

Apply:

Or whats app

Location 03 fane road Mazang Lahore



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