Customer Service Representative

2 weeks ago

Lahore, Punjab, Pakistan Tech Plugin Call Connect Full time 900,000 - 1,200,000 per year

We are seeking proactive and detail-oriented Sales Executives to join our dynamic team. The successful candidates will be responsible for processing and taking orders, reporting issues to the Sales Manager, and maintaining excellent communication with our customers. They will also work closely with the Sales Manager and the Accounts Receivable team to ensure that orders are within approved credit limits and that outstanding payments are effectively managed. This role demands strong organisational skills, effective communication, and a commitment to achieving sales targets.

Key Responsibilities:

  • Order Processing: Enter customer orders into the system accurately and efficiently.
  • Order Taking: Receive and confirm orders from customers via phone or face-to-face interactions.
  • Issue Reporting: Report any discrepancies or issues directly to the Sales Manager for prompt resolution.
  • Customer Communication: Call customers to confirm orders, negotiate prices, and address queries, ensuring a high standard of service.
  • Credit Management: Work with the Sales Manager and Accounts Receivable to ensure that orders do not exceed approved credit limits.
  • Payment Follow-Up: Collaborate with the Accounts Receivable team to monitor outstanding payments and ensure that orders from blocked accounts are not processed.
  • Sales Support: Assist the Sales Manager with additional tasks to support overall team performance and meet sales targets.
  • Documentation & Reporting: Maintain accurate records of orders, customer interactions, and sales activities.
  • Compliance: Adhere to all company policies and procedures, as well as statutory regulations under Pakistani law.

Requirements:

  • Previous experience in sales or order management preferred
  • Strong communication and negotiation skills
  • Excellent organizational and problem-solving abilities
  • Ability to work effectively in a team-oriented environment
  • Basic knowledge of credit management and payment follow-up is a plus

Working Hours:

  • Standard shift of 8 hours per day plus one hour break.
  • Operating 5 days per week within a 7-day cycle, with working hours and shift patterns subject to business needs.

Location:

  • Gulberg 3, Near Hafeez Center, Lahore, Pakistan

Job Type: Full-time

Pay: Rs70, Rs100,000.00 per month

Application Question(s):

  • Are you comfortable working in an onsite setting?
  • We must fill this position urgently. Can you start immediately?

Experience:

  • Sales/Customer Service: 1 year (Preferred)

Work Location: In person

  • Customer Service Representative

    3 days ago

    Lahore, Punjab, Pakistan SMB (Private) Limited Full time 300,000 - 600,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Lahore. The Customer Service Representative will be responsible for managing customer inquiries, addressing customer needs and resolving issues. They will work to ensure customer satisfaction, support...

  • Customer Service Representative

    5 days ago

    Lahore, Punjab, Pakistan Hawk Revenue Group Pakistan Full time 400,000 - 600,000 per year

    Role DescriptionThis is a full-time on-site role as a Customer Service Representative at Hawk Revenue Group Pakistan in Lahore. As a Customer Service Representative, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience. Your tasks will include resolving customer...

  • Customer Service Representative

    1 day ago

    Lahore, Punjab, Pakistan Double Shot Full time 1,200,000 - 2,400,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will be responsible for addressing customer inquiries, resolving customer issues, ensuring customer satisfaction, and providing a positive customer experience....

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan International Counselling Centre (ICC) Full time 400,000 - 600,000 per year

    Company DescriptionInternational Counselling Centre (ICC) is a career counseling agency dedicated to assisting students who aspire to study abroad. Our expertise and guidance enable students to get accepted into the finest universities worldwide.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Lahore. The...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Wise Code Studio Full time 210,000 - 900,000 per year

    Company DescriptionWise Code Studio is a growing technology company that values innovation, collaboration, and delivering high-quality solutions. We are committed to creating an environment where our team can thrive, grow professionally, and contribute meaningfully to our success.Role DescriptionThis is a full-time on-site role for a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan YSF Enterprises Full time 300,000 - 600,000 per year

    Job descriptionJob Title: Customer Service RepresentativeLocation: YSF Enterprises, nawab Town LahoreEmployment Type:Full-Time / Part-Time (On-Site)Job Timings: 6 PM to 3 AMRole DescriptionYSF Enterprises is seeking a dedicated and customer-focused Customer Service Representative to join our on-site team in Lahore. This full-time role involves directly...

  • Customer Service Representative

    1 week ago

    Lahore, Punjab, Pakistan I Tech Full time 1,080,000 - 1,200,000 per year

    Job Title: Customer Service Representative (Female) – Night Shift | Lahore"Up-Sales & Customer Support"Location: On-site, Lahore, PakistanShift: 7:00 PM – 5:00 AM (Monday–Saturday)Days Off: Saturday & SundaySalary: 90K to 100K + Incentive on Upsales & on PerformanceType: Full-timeAbout the RoleWe are hiring female Customer Service Representatives for...

  • Customer Service Representative

    1 week ago

    Lahore, Punjab, Pakistan JAF Perfumes Full time 400,000 - 1,200,000 per year

    Company DescriptionJAF was born from the love story of Shahveer and Ayesha, a Pakistani couple united by their obsession with perfumes. "JAF" reflects their shared surname and their journey together, spending years collecting rare scents and experimenting with blends. In 2024, they launched JAF to share their passion with Pakistan's style-conscious elite....

  • Customer Service Representative

    1 week ago

    Lahore, Punjab, Pakistan WADIC Full time 104,000 - 130,878 per year

    Location: College Road, Lahore.Job Type: Full TimeJob Timing: Night Shift, 9am to 6pm MST US timezoneJob Summary:We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer...

  • Customer Service Representative

    5 days ago

    Lahore, Punjab, Pakistan ANALTYTICA Full time 600,000 - 1,200,000 per year

    Job Title: Customer Service Representative (Sales)Company: Fairways LogisticsLocation: DHA Phase 6, LahoreShift: Night | 7:30 PM – 4:30 AM (Mon–Fri)About the Role:Fairways Logistics is hiring sales-driven Customer Service Representatives to handle US/Canada clients. You'll manage calls, resolve issues, promote logistics services, and convert leads into...