Operations Executive

2 days ago

Karachi, Sindh, Pakistan Level 3 BOS Full time 900,000 - 1,200,000 per year

We are looking for a highly organized and proactive Operations Executive to oversee and support night shift operations for our U.S.-based facilities from our back-office center. The ideal candidate will have excellent English communication skills, strong remote coordination abilities, and a hands-on approach to problem-solving. This position involves monitoring overnight operations, managing vendor coordination, addressing escalations, and ensuring seamless workflows during non-business hours.

Key Responsibilities

  • Supervise and monitor night shift operations for U.S. facilities remotely to ensure uninterrupted business functions.
  • Coordinate with vendors and service providers to manage maintenance and operational tasks efficiently and on schedule.
  • Respond promptly to issues and emergencies, providing timely updates and implementing effective resolutions.
  • Maintain and update internal systems by tracking, managing, and closing work orders, along with keeping accurate shift records.
  • Prepare comprehensive end-of-shift reports summarizing activities, incidents, and pending matters for smooth handovers.
  • Evaluate vendor performance against service agreements, budgets, and compliance requirements, ensuring adherence to safety and quality standards.
  • Communicate clearly and professionally with internal teams, vendors, and stakeholders across multiple time zones.

Requirements

  • Strong fluency in English with excellent written and verbal communication skills.
  • Ability to work independently and manage responsibilities effectively in a remote work environment.
  • Proven problem-solving and decision-making abilities, particularly in time-sensitive situations.

Preferred Qualifications

  • Bachelor's degree in Operations Management, Business Administration, or a related discipline.
  • Minimum of 2 years of experience in operations coordination, facilities management, or night shift operations.
  • Knowledge of maintenance processes, operational systems, and safety compliance standards.

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