Operations Executive –

11 hours ago


Karachi, Sindh, Pakistan Retail online Full time 600,000 - 1,200,000 per year

We are seeking a proactive and detail-oriented Operations Executive to manage and support night shift operations for U.S.-based facilities from our back-office operations center. This role requires excellent English communication skills, strong remote coordination capabilities, and a problem-solving mindset. The Operations Executive will be responsible for monitoring overnight activities, coordinating with vendors and field staff, handling escalations, and ensuring smooth operations during non-business hours.

Key Responsibilities

  • Oversee and monitor operational activities remotely for U.S. facilities during night shifts to ensure business continuity.
  • Coordinate with vendors and service providers to manage maintenance and operational requirements, ensuring timely and high-quality completion.
  • Handle issues and emergencies promptly, providing updates and implementing effective solutions.
  • Track, update, and close work orders in internal systems while maintaining accurate shift logs.
  • Prepare detailed end-of-shift reports summarizing key events, completed tasks, and outstanding issues for proper handover.
  • Monitor vendor performance against contractual, budgetary, and compliance standards, including safety protocols.
  • Maintain clear, professional, and timely communication with internal teams, vendors, and stakeholders across different time zones.

Requirements

  • Fluency in English with excellent verbal and written communication skills.
  • Ability to work independently with minimal supervision in a remote setup.
  • Strong problem-solving and decision-making skills, especially under pressure.

Preferred Qualifications

  • Bachelor's degree in Operations Management, Business Administration, or a related field.
  • At least 2 years of experience in operations coordination, facilities management, or night shift operations.
  • Familiarity with maintenance workflows, operational systems, and safety standards.

Job Type: Full-time

Work Location: In person


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