Manager, Rider Engagement

1 week ago

Karachi, Sindh, Pakistan foodpanda Full time $80,000 - $120,000 per year

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a
Rider Engagement Manager
and play your part in the
Logistics
domain.

On this journey, you will report to
Lead Rider Engagement & Communications

Your Responsibilities will include:

  • Manage the full rider lifecycle, from acquisition to reactivation.
  • Define the strategy, create activation campaigns, do deep dive analysis, create content, and invent innovative bonuses.
  • Responsible for the acquisition strategy, to improve conversion over our onboarding funnels with the aim of maximizing applicant conversion
  • Build partnerships and collaborations that support rider well-being and enhance the overall rider experience.
  • Oversee the lifecycle strategy; set-up and execute campaigns that improve the rider lifecycle (ex: improving performance, minimizing churn, reactivating lapsed riders, )
  • Project Management - take ownership of high-leverage projects and drive them forward to completion using team members to help in execution
  • Responsible for the Campaign Management; set-up and execute activation campaigns that boost rider performance, inventing innovative bonuses, and evaluating the outcome of your campaigns
  • Conduct engagement surveys and align with operations on actions to improve Riders experience
  • Work continuously to enhance the process of enrolment, onboarding and payment in alignment with other Logistics sub-functions

Your role in this journey requires the following:

  • Bachelor's Degree in Marketing/Business or equivalent
  • 3-4 years of work experience
  • Strong leadership and communication skills, able to work independently and reliable
  • Proactive and could lead independent projects
  • Ability to communicate effectively and confidently at all levels
  • Process-oriented and data-driven
  • Well versed with G-Suite

What does your playfield look like?

  • We work in a flexible but fast paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We love what we do, and we don't rest until our targets are achieved.. So if you're also someone who is driven until the dream is achieved, come join us.

  • Manager, Rider Engagement

    2 weeks ago

    Karachi, Sindh, Pakistan foodpanda Full time

    Join to apply for the Manager, Rider Engagement role at foodpandaContinue with Google Continue with GoogleJoin to apply for the Manager, Rider Engagement role at foodpandaThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts,...

  • Manager, Rider Engagement

    1 week ago

    Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Overviewfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX...

  • Manager, Rider Engagement

    1 week ago

    Karachi, Sindh, Pakistan Delivery Hero Full time 900,000 - 1,200,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Manager, Rider Engagement

    1 week ago

    Karachi, Sindh, Pakistan Delivery Hero Full time $40,000 - $80,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Rider Engagement Strategist

    4 days ago

    Karachi, Sindh, Pakistan beBeeRiderEngagement Full time 5,000,000 - 10,000,000

    Transform Lives as a Rider Engagement ManagerAt the heart of our mission lies a simple yet profound goal: to deliver joy through delicious food and more. This vision began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of serving "Meal for Every Table". As a key member of...

  • Rider Engagement Lead

    4 days ago

    Karachi, Sindh, Pakistan beBeeEngagement Full time 7,471,800 - 13,426,800

    Job Opportunity: Rider Engagement ManagerJob Overview:We are looking for a skilled professional to lead our rider engagement efforts. This is an exciting opportunity for someone who wants to make a positive impact on the lives of our riders.Main Responsibilities:Develop and implement strategies to improve rider satisfaction, retention, and overall...

  • Manager Rider Communication

    1 week ago

    Karachi, Sindh, Pakistan foodpanda Full time 800,000 - 1,200,000 per year

    Job DescriptionDesign visual content for print and digital applications that reinforces our status and reputation about the rider community, and is appropriate for our various audiences Understand the requirements by coordinating with stakeholders and creating a design brief, preparing rough drafts and presenting ideas. Develop a strong relationship with...

  • outdoor rider

    1 day ago

    Karachi, Sindh, Pakistan PPG GROUP OF COMPANIES' Full time 27,000 - 32,000 per year

    OUT DOOR RIDERSalary Basic Fuel+1000 Maintenance +500 Mobile =31,000 Total SalaryResponsibilities :·Valid License_·Own Motorcycle.·Smart phone_·Valid CNIC_·At least two year delivery rider experience should be·Perform outdoor tasks·Collect & drop the Documents, invoices. cheques etc.·Know how about the Banking sector about clearing, transferring, pay...

  • Delivery Manager

    1 week ago

    Karachi, Sindh, Pakistan Domino's Pizza Full time 900,000 - 1,200,000 per year

    *Position:Delivery Manager*Department:*Operations*Location:*Head Office / Store Network*Role Overview*The Delivery Manager is responsible for ensuring efficient, safe, and customer-focused delivery operations across Domino's Pizza outlets. This role will oversee rider performance, delivery KPIs, and process improvements to guarantee fast, accurate, and...

  • Delivery Manager

    1 week ago

    Karachi, Sindh, Pakistan Domino's Full time 800,000 - 1,200,000 per year

    Position: Delivery ManagerLocation: Head Office / Store NetworkRole OverviewThe Delivery Manager is responsible for ensuring efficient, safe, and customer-focused delivery operations across Domino's Pizza outlets. This role will oversee rider performance, delivery KPIs, and process improvements to guarantee fast, accurate, and high-quality service.Key...