
Outbound Sales Specialist – Call Center
5 hours ago
Are you a confident communicator with a passion for telesales and leadership? We are looking for an Outbound Sales Call Center Representative with 6 months to 1 year of experience in a call center or outbound sales environment. This is an excellent opportunity for someone who thrives on cold calling, enjoys coaching others, and wants to lead a team to success while driving performance and optimizing outbound strategies for higher conversions.
Key Responsibilities:
- Lead, train, and manage a team of cold-calling agents to achieve daily and monthly performance targets
- Make outbound calls to generate qualified leads and boost conversions
- Coach and mentor team members on call scripts, sales techniques, and communication skills
- Set, track, and report on individual and team KPIs (call volume, lead quality, conversions)
- Qualify leads and either close deals directly or pass them to the sales team
- Monitor team performance, provide regular feedback, and conduct performance evaluations
- Ensure accurate data entry and reporting in CRM systems
- Collaborate with the marketing team to refine outreach strategies and campaigns
- Stay updated on company products, services, and industry trends
Experience & Requirements:
- 6 months – 1 year of call center or outbound sales experience (required)
- Experience in SEO campaigns or digital marketing (a plus)
- Previous leadership or team management experience (preferred)
- Strong outbound sales, lead generation, and campaign management background
- Excellent verbal and written communication skills in English
- Proficiency with CRM platforms and call tracking tools
- Skilled in objection handling, closing deals, and motivating teams
- Strong organizational, time management, and reporting abilities
Core Skills & Competencies:
- Cold Calling & Lead Generation
- Team Leadership & Coaching
- Outbound Sales Strategy
- Lead Qualification & Conversion
- Communication & Negotiation
- CRM & Sales Reporting
- Goal-Oriented Execution
Perks & Benefits:
- Competitive salary: PKR 60, % commission
- Indoor, professional working environment
- Growth opportunities into senior leadership roles
Job Details:
- Location: DHA Phase 1, Lahore
- Timings: 7 PM – 4 AM
- Job Type: Full-time (On-site)
Job Type: Full-time
Pay: Rs50, Rs60,000.00 per month
Work Location: In person
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