Outbound Sales Specialist – Call Center

4 days ago

Lahore, Punjab, Pakistan Vortax LLC Full time 600,000 - 720,000 per year

Are you a confident communicator with a passion for telesales and leadership? We are looking for an Outbound Sales Call Center Representative with 6 months to 1 year of experience in a call center or outbound sales environment. This is an excellent opportunity for someone who thrives on cold calling, enjoys coaching others, and wants to lead a team to success while driving performance and optimizing outbound strategies for higher conversions.

Key Responsibilities:

  • Lead, train, and manage a team of cold-calling agents to achieve daily and monthly performance targets
  • Make outbound calls to generate qualified leads and boost conversions
  • Coach and mentor team members on call scripts, sales techniques, and communication skills
  • Set, track, and report on individual and team KPIs (call volume, lead quality, conversions)
  • Qualify leads and either close deals directly or pass them to the sales team
  • Monitor team performance, provide regular feedback, and conduct performance evaluations
  • Ensure accurate data entry and reporting in CRM systems
  • Collaborate with the marketing team to refine outreach strategies and campaigns
  • Stay updated on company products, services, and industry trends

Experience & Requirements:

  • 6 months – 1 year of call center or outbound sales experience (required)
  • Experience in SEO campaigns or digital marketing (a plus)
  • Previous leadership or team management experience (preferred)
  • Strong outbound sales, lead generation, and campaign management background
  • Excellent verbal and written communication skills in English
  • Proficiency with CRM platforms and call tracking tools
  • Skilled in objection handling, closing deals, and motivating teams
  • Strong organizational, time management, and reporting abilities

Core Skills & Competencies:

  • Cold Calling & Lead Generation
  • Team Leadership & Coaching
  • Outbound Sales Strategy
  • Lead Qualification & Conversion
  • Communication & Negotiation
  • CRM & Sales Reporting
  • Goal-Oriented Execution

Perks & Benefits:

  • Competitive salary: PKR 60, % commission
  • Indoor, professional working environment
  • Growth opportunities into senior leadership roles

Job Details:

  • Location: DHA Phase 1, Lahore
  • Timings: 7 PM – 4 AM
  • Job Type: Full-time (On-site)

Job Type: Full-time

Pay: Rs50, Rs60,000.00 per month

Work Location: In person

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