IT Support Engineer

2 days ago

Karachi, Sindh, Pakistan Techsurge Pvt. Ltd. Full time 400,000 - 600,000 per year

Must have Experience of Intune/MDM for device management.

Perform secure data wiping, formatting, and degaussing of laptops, Surface Pro devices, and MacBooks.

Ensure compliance with data security and follow the organizational asset disposal process.

Document and maintain accurate records of all processed devices, including asset tags and device details S/N etc.

Troubleshoot device related issues during the sanitization process.

Coordinate with IT Asset Management and Desktop Support teams for tracking and handover of disposed assets.

Follow company approved tools and methods (e.g., BitLocker, FileVault, third-party wiping utilities).

Maintain a safe and organized workspace while handling devices.

Provide periodic status updates and reports on disposal activities.

Requirements:

Proven experience in IT support, desktop support, or asset management roles.

Strong knowledge of Windows OS, macOS, and hardware troubleshooting.

Familiarity with secure data erasure standards

Ability to handle multiple tasks with attention to detail and accuracy.

Good documentation and reporting skills.

Strong understanding of IT security principles.

Job Type: Full-time

Work Location: In person

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