Cab Dispatcher

2 weeks ago

Islamabad, Islamabad, Pakistan Globe Call Center Full time 900,000 - 1,200,000 per year

Company Description

Globe Call Center provides reliable call answering and job dispatching services for companies around the globe. Our 24/7 service allows businesses to focus on growth and client acquisition by handling all inbound calls professionally. We are dedicated to improving operational efficiency and customer satisfaction through consistent and professional communication.

Role Description

This is a full-time, on-site role for a Cab Dispatcher located in Islamabad. The Cab Dispatcher will be responsible for receiving incoming calls, dispatching cabs, coordinating with drivers, and ensuring timely pickups and drop-offs. The role involves managing schedules, handling customer inquiries, and maintaining accurate records of dispatch activities. Strong communication and organizational skills are essential for this role.

Qualifications

  • Prior experience in dispatching or customer service roles
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and work under pressure
  • Familiarity with dispatch software and technology
  • Basic computer skills and data entry proficiency
  • High school diploma or equivalent
  • Knowledge of the local area and transport routes is a plus

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