Call Center Representative

2 weeks ago

Islamabad, Islamabad, Pakistan Misix Communication Full time 250,000 - 750,000 per year

Company Description

Misix Communication, established in 2015, is a Business Process Outsourcing center dedicated to providing exceptional customer service. We are committed to building strong customer relations and excel in delivering high-quality support for both new and existing clients. Our team is fully capable of offering top-notch service and quickly adapting to the technical aspects of any product.

Role Description

This is a full-time on-site role for a Call Center Representative located in Islamabad. The Call Center Representative will handle inbound and outbound customer calls, assist with inquiries, provide prompt responses, resolve complaints, and ensure customer satisfaction. Responsibilities also include updating customer information in the database and collaborating with team members to improve service quality.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Interpersonal Skills
  • Computer Literacy
  • Strong communication skills, both written and verbal
  • Ability to work effectively in a team environment
  • Problem-solving skills

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