Technical Support

4 days ago

Lahore, Punjab, Pakistan GCS (Pvt). Limited Full time 720,000 - 840,000 per year

Job Title: Technical Support

Location: Gullberg 3

Employment Type: Full-time

We are looking for a Technical Support resource to join our team for the PPF Project. This role will be the first line of contact with our clients and will play a vital part in ensuring smooth communication and efficient issue handling.

Key Responsibilities:

  • Attend client calls and receive complaints.
  • Log issues into the ticketing system accurately.
  • Provide initial guidance to clients for basic issue resolution.
  • Ensure timely follow-up and smooth coordination with internal teams for escalated issues.

Requirements:

  • Strong communication and problem-solving skills.
  • Ability to handle client interactions with professionalism.
  • Basic technical knowledge and eagerness to learn.
  • Prior experience in a technical support/helpdesk role will be an advantage.

This is a great opportunity for individuals passionate about client service and technical support who want to grow their career in IT support and project-based environments.

If you're interested, please apply by sending your CV to [].

Job Type: Full-time

Pay: Rs60, Rs70,000.00 per month

Work Location: In person

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