Technical Support Representative

3 days ago


Lahore, Punjab, Pakistan Emerald Telecom Full time 300,000 - 600,000 per year

Company Description

Emerald Telecom provides comprehensive phone solutions including high-quality traditional telephone lines and cloud phone system packages. Our products focus on meeting operational requirements and enhancing service levels to our customers' customers. We offer cost reductions, flexible business hours, and improved customer satisfaction through internet-connected solutions that eliminate line rental fees. With a 24/7 customer support center, Emerald ensures on-hand training and reliable care, offering peace of mind. Emerald's scalable product grows with your business, featuring unlimited lines and broadband packages for increased data usage and remote access.

Role Description

This is a full-time, on-site role located in Lahore for a Technical Support Representative. The Technical Support Representative will be responsible for providing exceptional customer support, assisting with technical issues, troubleshooting problems, ensuring customer satisfaction, and employing strong analytical skills to resolve various technical challenges.

Qualifications

  • Proficiency in Customer Support, Customer Satisfaction, and Technical Support skills
  • Experience with Troubleshooting technical issues
  • Strong Analytical Skills for problem-solving
  • Excellent communication and interpersonal skills
  • Ability to work on-site in Lahore
  • Previous experience in the telecom industry is a plus
  • Relevant technical certifications or qualifications are beneficial


  • Lahore, Punjab, Pakistan Live Support Limited Full time 250,000 - 500,000 per year

    Customer Support Representatives (E-commerce Experience Must)—Gulberg (Onsite)Location:Gulberg (on-site)Morning, Evening, NightOpen Positions:3Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support channels,...


  • Lahore, Punjab, Pakistan Live Support Ltd Full time 6,600,000 - 7,800,000 per year

    Customer Support Representatives (E-commerce Experience Must) — Gulberg (Onsite)Location: Gulberg (on-site)Morning, Evening, NightOpen Positions: 3Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support...


  • Lahore, Punjab, Pakistan Stay Right Private Limited Full time 250,000 - 500,000 per year

    Job Summary:The Customer Support Representative is responsible for providing exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive experience with the company's products or services. This role requires excellent communication skills, patience, and a strong ability to solve problems efficiently.Key...


  • Lahore, Punjab, Pakistan Dejure Technologies Full time 600,000 - 720,000 per year

    We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:Provide real-time chat support to customers.Respond professionally to customer inquiries.Resolve customer...


  • Lahore, Punjab, Pakistan BenchmarkStudio Full time 55,000 - 60,000 per year

    Bench-Mark Studio is a thriving firm specializing in Real Estate, Architecture, and Graphic Illustration. The company operates in multiple locations including the UK, USA.Role DescriptionThis is a full-time on-site role for a Customer Support Representative located in Lahore. The Customer Support Representative will be responsible for addressing customer...

  • Technical Support

    2 weeks ago


    Lahore, Punjab, Pakistan Ascend Solutions Full time

    We're looking for aTechnical Support & SQA Executiveto handle support queries, product documentation, and perform software testing. The ideal candidate is detail-oriented, communicative, and passionate about improving user experience and product quality.Key ResponsibilitiesManage support queries via Chatwoot, WhatsApp, and Teams .Classify tickets by...


  • Lahore, Punjab, Pakistan TransData Full time 1,200,000 - 3,600,000 per year

    Company DescriptionTransData is a global leader in providing Digital Workforce solutions and AI-powered business services with a presence in the US, Europe, and Asia. For over 20 years, we have helped businesses achieve scalability, efficiency, and excellent customer experiences through business process outsourcing. We specialize in integrating AI,...


  • Lahore, Punjab, Pakistan Hurak Full time $3,000 - $5,000 per year

    *Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.Position...


  • Lahore, Punjab, Pakistan IT Devices Online Full time 100,000 - 120,000 per year

    Job DescriptionChat Support RepresentativeAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect...


  • Lahore, Punjab, Pakistan EdSavvy Solutions Full time 560,000 - 800,000 per year

    Job description:We're hiring Customer Support Representative/ Patient Support Executives.Job Specification:Excellent written and verbal English communication skillsExperience in customer support or international call centersLocation: Johar Town Lahore near UCP.Job Type: Full-timeTo apply, please mention the position in the subject line and send your CV...