Assistant Manager Customer Service
1 day ago
- Oversee and support day-to-day park operations, ensuring smooth ride, games, and facility management.
- Monitor staff performance and ensure teams are following operational SOPs, safety, and service protocols.
- Assist in scheduling, training, and supervising operational staff.
- Ensure compliance with health & safety regulations, ride inspections, and emergency procedures.
- Address guest concerns/complaints promptly to ensure a positive customer experience.
- Support management in planning events, crowd management, and peak season operations.
- Prepare daily, weekly, and monthly operational reports for senior management.
- Timing is evening 03 pm to 11 pm
Job Type: Full-time
Pay: Rs90, Rs120,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Oversee and support day-to-day park operations: 2 years (Required)
- Monitor staff performance : 3 years (Required)
- cheduling, training, and supervising operational staff: 3 years (Required)
- guest concerns/complaints promptly: 3 years (Required)
- planning events, crowd management: 3 years (Required)
Work Location: In person
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