Customer Service Associate

1 week ago

Lahore, Punjab, Pakistan Dun & Bradstreet Pakistan Full time 400,000 - 600,000 per year

We're hiring

Dun & Bradstreet Pakistan is looking for a
Customer Service Associate
to join our team at the
Lahore
office.

Education:


•
Minimum Bachelor's in Business Administration from an accredited institute.

Experience:


•
Preferably 1 - 3 years of relevant experience.

Job Responsibilities:


• Promptly addressing all concerns raised by banks in close coordination with line manager & sales lead.


• Preparing order forms & invoices for customers and r
esponding to all bank queries on a day-to-day basis.


• Ensuring all the orders are timely recorded on the system and reconciled monthly for management reporting.


• Proactively following up with clients for outstanding payments.


• Sending weekly monthly usage summaries to clients and dispatch hard copies of the delivered reports & invoices.


• Occasionally visiting clients for collection of documents.


• Participating in occasional projects requiring collaboration with internal research teams, on call B2B interviews, or fields visits within the region.


• Preparing customized research report on occasional basis.

Required Skills & Personal Attributes:


•
Must be a Team Player and is focused on the shared success of the department & Company.


• Has the ability to adapt quickly to a dynamic environment and is comfortable with change.


•
Should have good analytical and communication skills.


• Should be proficient in MS Office.

Interested candidates are invited to share their CVs at

by
22nd October 2025
, mentioning the job title in the subject line.

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