Customer Support Specialist

24 hours ago

Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 420,000 per year

ABS International is a globally recognized BPO with over 16 years of experience in delivering high-performance customer support for US-based clients. We are expanding our operations in Karachi and looking for passionate Customer Support Specialists to join our growing team. At ABS, you'll experience exceptional career growth, mentorship, and a supportive work environment.Role Overview:As a Customer Support Specialist (Night Shift), you'll be the face of ABS for our international clients, helping to deliver First Contact Resolution (FCR) while improving customer satisfaction and contributing to our growth. You'll work with motivated, top-tier professionals in a high-energy environment with performance-based incentives.What You'll Do:Provide inbound and outbound voice support for US-based customers.Apply de-escalation techniques and provide exceptional customer service.Meet daily KPIs (Average Handle Time, FCR, Customer Satisfaction, and more).Participate in daily coaching, QA reviews, and performance improvement.Log all cases in CRM and follow Standard Operating Procedures (SOPs).What You'll Bring:1+ years of experience in inbound international voice support or a BPO/call center environment.Fluency in English (C1+), with a clear speech and neutral accent.Availability for night shifts (6 PM - 2 AM Karachi).Strong attendance, punctuality, and CRM system familiarity.What We Offer:Competitive Salary: Rs. 35, ,000 per month (Basic Salary).Performance-based incentives: Up to Rs. 15, ,000/month (based on performance).Punctuality Allowance: Rs. 3,000/month for timely attendance.Paid Leave & National Holidays.Clear Career Progression: Specialist -> Senior Specialist -> Team Lead.Structured Paid Onboarding & Daily Coaching to support your growth.A supportive work environment with mentorship and recognition for top performers.How to Apply: Click Apply Now on Indeed.Attach your CV and mention in your cover letter:"I have 1+ years of experience in inbound international voice support and am available for night shifts in Karachi."Job Type: Full-timeWork Location: In-person, KarachiWork Schedule:Shift: Monday-Saturday | 6:00 PM – 2:00 AM (or 8:00 PM – 4:00 AM PKT).Job Types: Full-time, FresherPay: Rs35, Rs45,000.00 per monthWork Location: In person

  • Customer Support Specialists

    24 hours ago

    Karachi, Sindh, Pakistan TECHOMATRIX Full time 480,000 - 720,000 per year

    Customer Support Specialist (Morning Shift) – Join Our TeamLocation: F.B. Area Block 10, KarachiShift: Any 9 hours shift b/w 6pm to 6amWorking Days: 6 days a weekJob Type: Full-time, OnsiteResponsibilities:Provide top-notch support to international clients via calls, emails, and chatResolve customer inquiries efficiently and professionallyMaintain accurate...

  • Customer Support Specialist

    24 hours ago

    Karachi, Sindh, Pakistan HR Ways Full time 1,200,000 - 2,400,000 per year

    Hiring Customer Support Specialist Karachi RemoteAbout the Client:Our client is a Digital Marketing platform designed to make running ad campaigns simple and accessible for everyone, especially small businesses, startups, and entrepreneurs.About Job:Were looking for a Customer Support Specialist who is fluent in English (both written andspoken) and has a...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan PIXARCH Full time 1,200,000 - 3,600,000 per year

    We are seeking a dedicated and customer-focused Customer Service Specialist to join our team.Key Responsibilities:Respond to customer inquiries via phone, email, chat, or in-person in a professional and timely manner.Provide accurate product/service information and guide customers through solutions.Resolve customer complaints effectively, escalating issues...

  • Customer Support Specialist

    24 hours ago

    Karachi, Sindh, Pakistan CONEXION (SMC-PVT.) LIMITED Full time 300,000 - 600,000 per year

    About the RoleWe are looking for a dynamic and customer-focused Customer Support Specialist to join our growing team. The ideal candidate will be responsible for building strong relationships with clients, ensuring their satisfaction, and delivering excellent service at every interaction.This role is perfect for someone who enjoys communication,...

  • Customer Support Specialist

    24 hours ago

    Karachi, Sindh, Pakistan ibex Full time 400,000 - 600,000 per year

    About the Companyibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call.About the RoleWe are looking for people who have experience in...

  • Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan Aurevox Full time 400,000 - 600,000 per year

    Role DescriptionThis is a full-time, on-site role for a Support Specialist based in Karāchi. The Support Specialist will be responsible for providing technical and customer support, resolving issues through troubleshooting, and ensuring customer satisfaction. The role involves responding to customer inquiries, analyzing problems, and delivering effective...

  • Customer Support

    1 week ago

    Karachi, Sindh, Pakistan Avialdo Solutions Full time 1,050,000 - 1,320,000 per year

    Job Description:Avialdo Solutions is seeking a Remote Customer Support & Sales Specialist with excellent verbal English skills to convert leads into customers.Sales and Customer Support experience is a plus.Training provided for 2 weeks.Working Hours: 7pm PKT to 4am PKT (Night Shift)Responsibilities:Contact and engage potential leads through various...

  • International Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 480,000 - 936,000 per year

    Location: Gulistan-e-Johar, Karachi, PakistanJob Type: Full-timeSalary: PKR 63,000 - PKR 78,000 per month (including performance bonuses)Schedule Options:6:00 PM - 2:00 AM PKT7:00 PM - 3:00 AM PKT8:00 PM - 4:00 AM PKTJob OverviewJoin ABS International as an International Customer Support Specialist for our global BPO operations. This role focuses on...

  • Customer Support Representative

    24 hours ago

    Karachi, Sindh, Pakistan eToolmarts Full time

    Job Title: Email, Call & Chat Support SpecialistDate Posted: Oct 20, 2025Compensation: PKR 75,000 – PKR 140,000 per month (based on experience and performance)Location: On-site (Karachi)Job Type: Full-timeJob OverviewWe are seeking a highly skilled Email & Chat Support Specialist to represent one of the largest U.S.-based retail and eCommerce enterprises....

  • Customer Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan Propstar Technologies Full time 400,000 - 600,000 per year

    We're looking for a dedicatedCustomer Service Executiveto represent our brand and deliver exceptional support to our customers. In this role, you'll communicate primarily via phone and social media, ensuring every customer receives timely, accurate, and friendly assistance. You'll resolve issues, manage inquiries, and help create a positive experience that...