Front Line Sales Team Lead

4 days ago

Karachi, Sindh, Pakistan Travocom (Pvt.) Limited Full time 900,000 - 1,200,000 per year

Company Description

At Travocom, you can have complete travel solutions delivered conveniently to your doorstep. Our services include Domestic & International Ticketing, Visa Assistance, Hotel Reservation, Group Traveling, Domestic & International Tours, Travel Insurance, and Hajj/Umrah packages. With a comprehensive range of travel services, we cater to diverse travel needs of our clients.

Position Overview:

We are seeking a dynamic and results-oriented Team Lead to manage our Front Line Sales Team (FLST). The ideal candidate will be responsible for driving lead generation, qualifying prospects, and ensuring a seamless handover to the sales team, with a primary focus on maximizing conversion for our key Umrah and international travel services.

Key Qualifications & Experience:

  • Available to work at our office location Gulistan-e-Johar Block 9
  • Education: Bachelor's degree in Business, Marketing, or a related field.
  • Experience: Minimum of 3-4 years in a sales or team lead role, preferably within the travel industry. Proven experience with the Umrah segment is a significant advantage.
  • Skills: Excellent communication and interpersonal skills to interact with Pakistani nationals, primarily from Karachi.
  • Strong leadership abilities to manage and motivate a team.
  • Data-driven with a keen eye for qualifying leads based on established SOPs.
  • Proficient in using WhatsApp Business and other digital communication tools for customer engagement.

Key Job Responsibilities:

  • Lead Management: Oversee the entire lead generation process from marketing campaigns, ensuring a steady flow of qualified leads to the sales team.
  • Team Supervision: Manage the FLST department, assigning leads, monitoring performance, and providing daily guidance.
  • Qualification & Prioritization: Implement and enforce the lead qualification SOP
  • Customer Onboarding: Ensure the FLST effectively gathers all customer travel requirements
  • Performance & Conversion: Work closely with the SQA to analyze lead conversion rates, identify bottlenecks in the initial customer contact phase, and implement strategies for improvement.
  • Reporting: Provide daily/weekly reports to management on lead generation statistics, team performance, and cases requiring immediate attention.

WHO SHOULD APPLY?

  • If you believe that you have Sales Mindset and you want to grow and earn better in future.
  • We can train you for your skills but we can never train for your traits

WHO SHOULD NOT APPLY?

  • If you are doing any other part time
  • If you are studying in regular days
  • If you engaged in any activity

SALARY AND BENIFITS

Offering market competitive salary and performance incentive

Kindly review qualification criteria carefully, only shortlisted candidates will be contacted

Marketing competitive salary and growth opportunity.

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