Customer Service Specialist

2 weeks ago

Islamabad Gpo, Pakistan Abacus Outsourcing Full time $4,320 - $5,400 per year

Company: Abacus BPO, Islamabad

Location: I-9/3, Islamabad , Pakistan

Shift Timing: 7:00 PM – 4:00 AM (5 days a week)

Salary: Rs. 60,000 – Rs. 75,000/month

Start Date: Immediate openings available

Job Overview:

We're hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.

Who Should Apply:

  • Fresh graduates or students with O/A Levels, Intermediate, or Bachelor's degree
  • Strong command of spoken English (neutral or US accent preferred)
  • Willing to work night shifts and in-office (Islamabad)
  • Energetic, punctual, and customer-focused

Key Responsibilities:

  • Respond promptly and accurately to customer inquiries, delivering effective and timely solutions.
  • Establish and nurture strong customer relationships to uphold service excellence.
  • Monitor, communicate, and resolve service-related issues efficiently while maintaining a strong focus on customer satisfaction.
  • Consistently ensure the delivery of a superior customer experience, contributing to high Quality Assurance (QA)

Important Notes:

  • This is a voice-based customer service role – strong spoken English is essential
  • On-site position only – remote work is not available
  • Night shift is mandatory

What We Offer:

  • Competitive salary and performance-based incentives
  • Medical insurance coverage
  • Career development and growth opportunities
  • Friendly and professional work environment

About Us:

Abacus Consulting has been providing innovative business solutions for over 35 years. With a strong commitment to excellence and collaboration, we support organizations in unlocking their full potential through technology and talent.

How to Apply:

Apply via Indeed or send your CV directly on Whatsapp at

Note: We have daily walk-in interviews from 11:00 AM to 04:00 PM at the Abacus Office, Isb (Address: Plot No , Plot 349 Street 1, near Wilson, I-9/3 I 9/3 I-9, Islamabad,

Females are strongly encourage to apply.

Job Type: Full-time

Pay: Rs60, Rs75,000.00 per month

Application Question(s):

  • Are you available to work in night shift?
  • Are you fluent in spoken English language?

Work Location: In person

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