Quality Control Officer

4 days ago

Karachi GulshanEIqbal, Pakistan Sispn Technology Full time 300,000 - 600,000 per year

Job Details:

Job Type: Full-time (on-site)Night Shift

Timing:08:00 PM to 06:00 AM

Age:18 - 37

Working days:5

(Sat and Sun off)

Job Description:

Responsibilities:

  • Monitor live Quran teaching sessions to assess teaching standards, ensuring lessons meet Academy's quality benchmarks.
  • Evaluate teacher performance based on lesson delivery, teaching methods, punctuality, and engagement with students.
  • Provide regular, constructive feedback to instructors, focusing on areas for improvement and best practices.
  • Maintain accurate records of assessments, feedback, and improvement plans for instructors.
  • Address student feedback and concerns, ensuring quick resolution and reporting recurring issues to management.
  • Work with the management team to update quality standards and training materials as needed.
  • Conduct regular performance reviews for instructors, including follow-up on any identified areas of improvement.
  • Manage and lead the quality assurance team. This includes overseeing their work, ensuring consistency and accuracy in evaluations, and providing coaching for their professional development.

Requirements:

  • Prior experience in quality control, preferably in an educational or online learning environment.
  • Strong understanding of online Quran instruction and familiarity with Islamic studies.
  • Excellent observation and analytical skills to evaluate teaching quality and provide actionable feedback.
  • Proficient in communication skills, with the ability to provide clear and respectful feedback to instructors.
  • Attention to detail and strong organizational skills.
  • Proven team leadership or supervisory experience, with the ability to manage, mentor, and develop a small team.

Job Type: Full-time

Application Question(s):

  • Are you Hafiz e Quran
  • Are you Alim e Deen?

Education:

  • Bachelor's (Preferred)

Experience:

  • Quality Control: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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