IT Support Officer

1 day ago

Islamabad, Islamabad, Pakistan Work Generations Pvt Ltd Full time 900,000 - 1,200,000 per year

Work Generations pvt ltd

Job Title: : IT Support Officer

Department: IT

Timing: 4pm to 12am

Compensation Package: Market Competitive

Job Overview:

We are seeking a proactive and technically skilled IT Support Officer with 6 Months or 1 years of experience to join our IT team. The ideal candidate will provide hands-on support for end-users, assist with system maintenance, and help ensure smooth IT operations across the organization. You should be comfortable working in a fast-paced environment and troubleshooting a wide range of technical issues.

Key Responsibilities:

Provide tier 1 and tier 2 technical support to end-users via phone, email, or in person

Install, configure, and maintain hardware (PCs, laptops, printers, mobile devices) and software

Manage and support user accounts, passwords, and access rights in Active Directory, Microsoft 365, etc.

Assist with network troubleshooting (LAN, WAN, VPN, Wi-Fi)

Support onboarding and offboarding processes for employees (hardware setup, software access, etc.)

Assist with IT asset inventory, procurement, and documentation

Collaborate with senior IT staff on system upgrades, patches, and maintenance tasks

Ensure adherence to IT policies, procedures, and security best practices

Escalate unresolved issues to appropriate teams when necessary

Requirements:

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)

6 Months or 1 years of experience in IT support or a similar technical support role

Strong knowledge of Windows OS, Microsoft Office 365, and desktop support

Basic understanding of networking (TCP/IP, DNS, DHCP, VPN)

Excellent problem-solving and communication skills

Ability to work independently and manage multiple priorities

Strong customer service orientation

Preferred Qualifications:

IT certifications such as CompTIA A+, Network+, Microsoft MTA/MCSA, or similar

Job Type: Full-time

Work Location: In person

  • Administrative Intern

    2 weeks ago

    Islamabad, Islamabad, Pakistan Niaz Support Full time 150,000 - 250,000 per year

    Niaz Support is looking for a detail-oriented Administrative Intern to help assist our Education Initiative and support children of parents with disabilities from marginalized communities - fully remote.Organize program files, reports, and student records.Coordinate with schools, teachers, and families.Schedule meetings and support events/campaigns.Prepare...

  • Business Support Officer

    2 weeks ago

    Islamabad, Islamabad, Pakistan Gaming Associates Full time 900,000 - 1,200,000 per year

    Business Support OfficerWe are seeking a detail-oriented and results-driven Business Support Officer with exceptional writing skills.The ideal candidate will play a key role in identifying opportunities, crafting compelling proposals, and supporting the sales team with well-researched, persuasive business content.𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧:...

  • Security Technical Support Officer

    6 days ago

    Islamabad, Islamabad, Pakistan Abacus Full time 900,000 - 1,200,000 per year

    𝗝𝗼𝗯 𝗧𝗶𝘁𝗹𝗲:Security Technical Support Officer – Control Room Operations (TPC Staff)𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻:Islamabad (with travel to branches as required)𝗝𝗼𝗯 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:We're looking for a Security Technical Support Officer to ensure smooth operation of our Security Control Room, including...

  • Help Desk Officer

    6 days ago

    Islamabad, Islamabad, Pakistan Agrius IT Full time 480,000 - 840,000 per year

    Respond to support requests via phone, email, or ticketing system and resolve within SLA.Coordinate with logistics and technical teams for spare parts and follow-ups.Maintain clear communication to ensure customer satisfaction.1–2 years of experience in IT help desk / technical support (CSR experience preferred).Basic knowledge of hardware...

  • Information Technology Support Officer

    6 days ago

    Islamabad, Islamabad, Pakistan Touchstone Communications PK Full time 200,000 - 400,000 per year

    Touchstone is an institute for talent providing growth, development, and experience of a lifetime. It not only has a professional environment but also has a vibrant culture that keeps you energetic and motivated.We are hiring experienced and high-performing IT associate for our IT Department. Candidates must be capable of handling Level 1 support under...

  • IT Support

    3 days ago

    Islamabad, Islamabad, Pakistan Code CureAI Full time 280,000 - 840,000 per year

    Job Title: IT Support / System SupportLocation: IslamabadTimings: 6:00 PM – 3:00 AMJob Description:We are looking for IT Support / System Support Officer for our office in Islamabad. The role include to provide IT related support to division and come up with solutions or coordinate with different stakeholders to come up with a timely solution. This role...

  • Website Developer and SEO Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan Tier3Tech Support Ltd. Full time 1,200,000 - 2,400,000 per year

    Job PurposeWe are currently seeking a proficient Website Developer and SEO Specialist to join our growing marketing team, working in our vibrant office in Islamabad. This is an exciting time to join the company and will ideally suit someone looking to gain B2B marketing experience and to grow within a fast-paced growing business.Reporting into the Head of...

  • credit & support services officer

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zong Business Solutions Full time 600,000 - 1,200,000 per year

    Job PurposeTo Help Credit and Bill Delivery operations and ensure testing for new productsJob ResponsibilitiesProvide back end support to regional C&SS teams and corporate sales.Provide help in Bill Delivery operationsContact point from C&SS for modification and enhancement in DWH/BOSS system development.Play key supporting role in the overall gathering...

  • Desktop Support Technician – HP Hardware Break-Fix Support

    2 weeks ago

    Islamabad, Islamabad, Pakistan IT INNOVA SOLUTIONS LLC Full time 1,200,000 - 3,600,000 per year

    Company DescriptionAbout the RoleIT Innova Solutions LLC is seeking experienced Desktop Support Technicians to provide onsite HP hardware break-fix support in Columbus, MS and nearby areas. This is a great opportunity to receive daily ticket assignments, consistent work, and competitive per-ticket pay.Key ResponsibilitiesProvide onsite troubleshooting and...

  • Support Staff

    6 days ago

    Islamabad, Islamabad, Pakistan ASK Development Full time 360,000 - 720,000 per year

    Support Staff (Office Boy) Duties:Minimum MatricHaving understanding of corporate environmentResponsible to keep the office area neat and cleanEntertain guests/visitors, serving the operation staff as per roster defined by the head of data node departmentOther duties assigned by supervisorMust have 3 years of relevant experienceJob Type: Full-timePay:...