Restaurant Takeaway Call Handlers

4 days ago

Islamabad, Islamabad, Pakistan Outsource Today Full time 225,000 - 250,000 per year

Job Location: Outsource Today, Police Foundation | PWD, Islamabad

Job Type: Full-time (On-site)

About the Role

We are looking for enthusiastic and detail-oriented Call Handlers to join our team at Outsource Today. As a Restaurant Takeaway Call Handler, you will be the first point of contact for customers placing takeaway orders. Your role will focus on providing excellent customer service, accurately processing orders, and ensuring smooth communication between customers and restaurant partners.

Key Responsibilities

  • Answer incoming customer calls in a professional and friendly manner.
  • Take and process takeaway food orders accurately and efficiently.
  • Handle customer inquiries, complaints, and feedback with patience and professionalism.
  • Coordinate with restaurant staff to ensure timely order preparation and delivery.
  • Maintain up-to-date knowledge of menus, promotions, and restaurant policies.
  • Ensure excellent customer satisfaction through clear communication and problem-solving.

Requirements

  • Minimum intermediate education; higher education is a plus.
  • Strong communication skills in English (verbal and written).
  • Ability to multitask in a fast-paced environment.
  • Basic computer skills for order entry and record-keeping.
  • Previous experience in customer service, call handling, or the hospitality industry is an advantage but not mandatory.
  • Positive attitude, teamwork skills, and a customer-first mindset.

What We Offer

  • A dynamic and supportive work environment.
  • Training to enhance customer service and communication skills.
  • Opportunity to grow within the customer service and outsourcing industry.
  • Exposure to the hospitality and food service sector.

Workplace: On-site at Outsource Today, Police Foundation | PWD, Islamabad

Job Type: Full-time

Work Location: In person

  • E-Commerce Logistics Handler

    1 week ago

    Islamabad, Islamabad, Pakistan Globe Call Centre(SMC-PRIVATE) Ltd Full time 250,000 - 750,000 per year

    Globe Call Centre seeking a motivated Junior to Mid-Junior Level, Tech-Oriented and Computer Literate, E-Commerce Logistics Handler to support our day-to-day operations. The ideal candidate will be responsible for coordinating with courier partners and contacting customers to confirm orders, verify addresses, and ensure smooth and timely deliveries.Key...

  • Order Taker

    4 days ago

    Islamabad, Islamabad, Pakistan El Momento Restaurant Lahore Full time 150,000 - 250,000 per year

    Job Title: Order TakerLocation: EL Momento LahoreReports To: Restaurant ManagerJob Summary:The Order Taker is responsible for receiving and processing customer orders accurately and efficiently whether over the phone, in person, or online while providing excellent customer service to ensure satisfaction and repeat business.Key Responsibilities:Receive...

  • Call Center Representative

    7 days ago

    Islamabad, Islamabad, Pakistan Haleem Ghar Full time 300,000 - 600,000 per year

    Company DescriptionHaleem Ghar is an iconic restaurant brand in the twin cities of Rawalpindi and Islamabad, renowned for our rich tradition and delectable flavors. For over 38 years, we have been serving our community with passion and dedication, ensuring every meal is a celebration of taste and health. We meticulously select the finest ingredients,...

  • Data Entry

    2 weeks ago

    Islamabad, Islamabad, Pakistan ePOSmatic Full time 300,000 - 600,000 per year

    Job Title:Support & Data Entry SpecialistLocation:IslamabadJob Type:Full-TimeDepartment:Customer SupportAbout Us:EPOSMATIC is a rapidly growing restaurant management software company serving hundreds of restaurants across Pakistan & UAE. We are looking for a Support & Data Entry Specialist to join our Islamabad team and play a vital role in ensuring smooth...

  • Prompt Engineer

    7 days ago

    Islamabad, Islamabad, Pakistan AIO App Inc Full time 900,000 - 1,200,000 per year

    About the Role:We're hiring an Expert Prompt Engineer to shape the intelligence layer of our vertical AI systems. In this role, you'll design and optimize high-quality prompts for large language models (LLMs), automate their evaluation, and build tools to version, track, and scale them in production.You'll work at the intersection of prompt engineering,...

  • Insolvency Case Handler

    2 weeks ago

    Islamabad, Islamabad, Pakistan Eqvnox Communications (SMC-Pvt.) Ltd Full time 65,000 - 800,000 per year

    Location: Bahria Enclave, Block C1, IslamabadTimings: 1:00 PM – 10:00 PMWork Days: Monday to FridayAbout UsAt Eqvnox Communications SMC Pvt. Ltd., we don't just work with numbers — we work with people. Partnered with Anchorage Chambers UK, we help clients in the UK who are facing financial difficulties find a way forward. Our mission is simple: to make...

  • Tele Sales representative

    4 days ago

    Islamabad, Islamabad, Pakistan El Momento Restaurant Lahore Full time 400,000 - 800,000 per year

    Hiring: Female Tele Sales RepresentativeLocation: I-8 Markaz, Laraib CenterSalary: Rs. 50,000/monthTiming: 10:00 AM – 6:00 PMRequirements:Female candidate with experience in Outbound Call Center (Tele Sales)Excellent English communication skills (spoken & written)Confident, energetic, and goal-oriented personalityResponsibilities:Make outbound sales calls...

  • E-commerce Assistant

    2 weeks ago

    Islamabad, Islamabad, Pakistan One Digital Global Full time 1,200,000 - 2,400,000 per year

    Full job descriptionLocation: Office-based – GIGA Mall, IslamabadJob Type: Full-Time (On-site)Shift Timing: 1:00 PM to 10:00 PM (PST) | 9 Hours DailyCity: Rawalpindi/Islamabad ONLYAbout the Role:We are seeking a proactive and experienced Customer Service Representative to join our dynamic e-commerce team. This is a full-time, office-based position...

  • Restaurant Branch Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan EEZBOOK ERP Full time 45,000 - 55,000 per year

    Job Summary:The Branch Manager is responsible for overseeing the daily operations ofthe branch, ensuring smooth service, excellent customer experience, staffsupervision, and efficient reporting. This role focuses on customersatisfaction, staff discipline, sales growth, and operational reporting.Major Duties and Responsibilities:Staff Supervision &...

  • Restaurant Manager

    7 days ago

    Islamabad F- Markaz, Pakistan Domino's Full time 60,000 - 120,000 per year

    Job descriptionCalling all leaders in the food & retail industry who are ready to take their career to the next level. We are on the lookout for driven, progressive, and growth-oriented individuals to join our store leadership teams across the country1) Restaurant General Manager (RGM)Purpose: To take full ownership of store operations, ensuring...

  • Restaurant Managers

    7 days ago

    Islamabad F- Markaz, Pakistan Domino's Full time 400,000 - 800,000 per year

    Job descriptionCalling all leaders in the food & retail industry who are ready to take their career to the next level. We are on the lookout for driven, progressive, and growth-oriented individuals to join our store leadership teams across the countryWe're hiring for the following positions:Restaurant General Managers (RGM), Assistant Managers (AM), and...