Order Taker for Fast Food Restaurant

3 days ago

Rawalpindi Adyala Road, Pakistan Oven n Grill Full time 360,000 per year

About Us:

Oven n Grill is a fast-paced restaurant dedicated to delivering excellent food and exceptional customer service. We pride ourselves on professionalism, hospitality, and ensuring every guest has a memorable dining experience.

Position Overview:

We are looking for a professional and customer-oriented Order Taker to join our team. The ideal candidate must be educated, trained, and experienced in the fast-food/restaurant industry with excellent communication skills to handle customer interactions effectively.

Key Responsibilities:

  • Greet and interact with customers politely and professionally on the restaurant floor.
  • Accurately take customer orders and ensure they are promptly communicated to the kitchen staff.
  • Provide menu guidance, make recommendations, and answer customer inquiries.
  • Ensure customer satisfaction by following up during and after order service.
  • Maintain cleanliness and a professional appearance at all times.
  • Handle complaints or issues calmly and escalate to management when necessary.
  • Collaborate with team members to ensure smooth restaurant operations.

Requirements:

  • Minimum Intermediate education (Bachelor's preferred).
  • Prior experience (2 years minimum) in a fast-food or restaurant environment is required.
  • Strong communication skills in Urdu and basic English.
  • Presentable, polite, and customer-focused.
  • Ability to multitask and work in a high-pressure environment.
  • Must be a team player with a professional attitude.

Perks & Benefits:

  • Competitive salary.
  • Friendly and professional work environment.
  • Career growth opportunities within the restaurant.

Job Type: Full-time

Pay: From Rs30,000.00 per month

Work Location: In person

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