Vendor Operations Manager
5 days ago
Are you a relationship-builder, a problem-solver, and a data-driven operator who can turn vendor ecosystems into high-performing machines?
If yes,
we want you on our team
.
What You'll Own
As our
Vendor Operations Manager
, you'll be at the heart of our supply ecosystem — ensuring quality, speed, compliance, and profitability across all vendor partnerships.
You'll be responsible for:
Vendor Management & Development
- Build, maintain, and strengthen long-term relationships with key vendors.
- Evaluate and onboard new vendors based on quality, pricing, reliability, and compliance standards.
- Monitor and track vendor performance KPIs (sales, quality, delivery times, pricing consistency).
- Conduct periodic audits to ensure food safety, hygiene, and operational excellence.
Supply Chain & Operations
- Maintain healthy stock levels across all branches.
- Troubleshoot supply shortages, delays, or product quality issues in real-time.
- Ensure accurate documentation of supplier contracts and agreements.
- Collaborate with Operations, Finance, and Quality Control for smooth end-to-end supply execution.
Business Insights & Growth
- Analyze market trends for key food items and recommend strategies for growth.
- Maintain and analyze updated vendor price lists.
- Ensure compliance with Minimum Retail Prices across external channels.
- Prepare weekly/monthly performance dashboards and actionable insights.
- Coordinate with vendors for recurring marketing and promotional activities.
What We're Looking For
- Minimum
3 years of experience
in retail, marketplace-style businesses, or similar ecosystems. - A strong academic background (minimum
Bachelor's degree
). - Proficiency in ERP systems & MS Office.
- Strong analytical mindset with excellent problem-solving skills.
- Ability to thrive in a fast-paced, time-sensitive environment.
- Exceptional negotiation & communication skills.
-
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