Customer Service Representative

23 hours ago

Karachi GulistanEJouhar Kp, Pakistan Stifftech Solutions Private Limited Full time 384,000 per year

Job description:

Laundry Xpress is looking for a determined Junior Customer Service Representative (CSR).

Responsibilities

  • Providing introductory information to new customers
  • Ensuring that consumers are satisfied with services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
  • Determining the quickest, most effective ways to answer a client's or customer's questions
  • Working with the senior CSR and riders to find appropriate solutions to problems

Skills

  • Interpersonal and customer service skills to ensure positive interactions with customers
  • Analytical and problem-solving skills to diagnose problems and recommend effective solutions
  • Multitasking and organizational skills to work on multiple issues at one time
  • Active listening and communication skills to handle patrons who may be upset
  • Time-management skills to respond to customer emails, calls and chat messages promptly
  • Teamwork skills to collaborate with representatives and riders.

Nearby Gulistan-e-Johar residents are preferred.

Timings: 10:30 am-7:30 pm

Job-Type: Full-Time

Interested candidates can send their resume at

Job Type: Full-time

Pay: Rs30, Rs32,000.00 per month

Work Location: In person

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