International Customer Service Representative

4 days ago

Karachi GulistanEJouhar Kp, Pakistan ABS INTERNATIONAL Full time 63,000 - 78,000 per year

Company: ABS International

Location: Karachi, Pakistan

Job Type: Full-time with Industry-Leading Compensation Package

Hiring Immediately: Yes

High-Earning Potential with Transparent Compensation:

  • Base Salary: PKR 40,000 - PKR 45,000 per month
  • Performance Bonuses: PKR 20,000 - PKR 30,000+ monthly (based on achievable metrics)
  • Attendance Bonus: Additional PKR 3,000 monthly punctuality incentive
  • Total Monthly Earnings: PKR 63,000 - PKR 78,000 (based on performance)

Multiple Shift Options Available:

  • Option 1: 5:00 PM - 1:00 AM PKT
  • Option 2: 6:00 PM - 2:00 AM PKT
  • Option 3: 7:00 PM - 3:00 AM PKT
  • Option 4: 8:00 PM - 4:00 AM PKT
  • Option 5: 10:00 PM - 6:00 AM PKT

Transform Your Career with International Customer Experience Excellence

ABS International seeks passionate communication professionals to deliver exceptional customer experience for our global client partners. Join our state-of-the-art Karachi center and build valuable international business skills while earning compensation ranked in the top 15% for customer support roles in Pakistan. Our comprehensive training program and supportive environment will help you develop expertise in global customer service while maximizing your earning potential through achievable performance incentives.

Key Responsibilities:

  • Resolve customer inquiries efficiently across phone, email, and chat channels
  • Build strong customer relationships to enhance satisfaction and retention
  • Present company products and services to international audiences effectively
  • Coordinate with internal support teams for seamless issue resolution
  • Maintain accurate records in customer relationship management systems
  • Achieve and exceed performance metrics to maximize monthly bonuses

Qualifications We Value:

  • 1+ years of international customer support experience (BPO/call center background preferred)
  • Professional English communication skills (verbal and written) at C1 level or equivalent
  • Proven ability to resolve customer issues effectively and efficiently
  • Availability for night shift schedules (Multiple options available)
  • Strong problem-solving, multitasking, and communication abilities
  • Technical aptitude and willingness to learn new systems and processes

Comprehensive Benefits Package:

  • Medical Insurance: Comprehensive health coverage for you and your family
  • Financial Wellness: Salary advance program for emergency needs
  • Career Investment: Paid certification programs and skill development workshops
  • Monthly Training: Continuous professional development sessions
  • Meal Allowances: Daily meal provisions during shifts
  • Team Environment: Supportive culture with recognition events and team building

Why ABS International Stands Out:

  • Industry-Leading Earnings: Total compensation package ranks in top 15% for customer support roles in Karachi
  • Career Growth Paths: 75% of leadership roles filled internally through our promotion program
  • Skill Development: Monthly training sessions and paid certification programs
  • Modern Workspace: Contemporary facility with breakout areas and relaxation zones
  • Global Experience: Build international business skills valued across industries
  • Supportive Culture: Collaborative team environment with continuous coaching

Ready to Launch Your International Career?

Apply now to join our customer support team and start earning industry-leading compensation while building valuable global business skills. Our streamlined application process takes less than 10 minutes to complete.

Apply through Indeed: [Application Link]

Questions? Email our recruitment team at

Job Type: Full-time

Pay: Rs45, Rs60,000.00 per month

Work Location: In person

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