Front Desk Officer
6 days ago
- Guest Services:
Greet guests warmly, handle check-ins and check-outs efficiently, and ensure a welcoming atmosphere. - Reservations Management:
Process bookings, cancellations, and modifications accurately via the hotel's reservation system. - Customer Support:
Address guest inquiries, provide information about hotel services, and assist with special requests. - Billing & Payments:
Manage room charges, process payments, and issue invoices/receipts. - Concierge Services:
Assist guests with transportation, local attractions, and other concierge services. - Communication & Coordination:
Liaise with housekeeping, room service, and other departments to fulfill guest requests. - Complaint Handling:
Resolve guest complaints professionally, escalating issues to the manager when necessary. - Safety & Security:
Ensure compliance with hotel policies, safety regulations, and emergency procedures.
Qualifications & Skills:
- Education:
Bachelor's degree or diploma in Hospitality Management, Business Administration, or a related field. - Experience:
Minimum 1 years of experience in a front desk, receptionist, or customer service role (hotel experience preferred). - Technical Skills:
Proficiency in hotel management software (e.g., Opera, Fidelio) and MS Office. - Customer Service Excellence:
Strong interpersonal skills, a friendly demeanor, and problem-solving abilities. - Multitasking Ability:
Ability to handle multiple tasks efficiently in a fast-paced environment. - Communication:
Excellent verbal and written communication skills in
English & [Local Language]
. - Professional Appearance:
Well-groomed, polite, and presentable at all times. - Flexibility:
Willingness to work in shifts, including weekends and holidays.
-
Front Desk Officer
2 weeks ago
Rawalpindi, Punjab, Pakistan Work Together Full time 150,000 - 250,000 per yearThis is a full-time on-site role for a Front Desk Officer, located in Rawalpindi. The Front Desk Officer will manage day-to-day reception duties including greeting visitors, answering phone calls, and providing information. Responsibilities include managing office equipment, handling customer service inquiries, and performing various office administration...
-
Front Desk Officer
5 hours ago
Rawalpindi, Punjab, Pakistan 3scworld Full time 540,000 - 1,080,000 per yearJob Purpose:The Front Desk Officer (FDO) serves as the first point of contact for all guests, providing professional and courteous service to ensure a positive guest experience. The role includes managing guest check-ins and check-outs, handling inquiries, coordinating with departments for guest needs, and maintaining hotel standards of hospitality and...
-
Front Desk Receptionist
2 weeks ago
Rawalpindi, Punjab, Pakistan LALA Group of Travels Full time 150,000 - 250,000 per yearRole DescriptionThis is a full-time, on-site role for a Front Desk Receptionist located in Rawalpindi. The Front Desk Receptionist will be responsible for greeting and assisting visitors, answering and managing phone calls, performing clerical duties, managing appointments, and providing excellent customer service. The Front Desk Receptionist will also be...
-
Front desk officer
5 hours ago
Rawalpindi, Punjab, Pakistan Think Higher Consultants Full time 360,000 - 480,000 per yearJob description:We are looking for a Front Desk Officer to join our team . The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of...
-
Patient Help Desk
6 days ago
Rawalpindi, Punjab, Pakistan Pyramids Global, LLC Full time 400,000 - 600,000 per yearCompany DescriptionPyramids Global, LLC is a leading Medical Billing Company that provides Revenue Cycle Management (RCM) and Practice Management solutions for healthcare providers in the United States. Established in 2013, Pyramids Global has over 12 years of experience in optimizing RCM and streamlining medical billing processes for a range of clients,...
-
Patient Help Desk Officer
1 week ago
Rawalpindi, Punjab, Pakistan MaxRemind Full time 300,000 - 360,000 per yearJob Title: Patient Help Desk Officer (Night Shift)About the Role:We are seeking a dedicated and detail-oriented Patient Help Desk Officer to join our team. The ideal candidate should possess knowledge of Customer Service Relations (CSR) and Medical Billing, with prior call center experience being a plus. Fresh graduates with strong communication and...
-
HR Assistant
5 hours ago
Rawalpindi, Punjab, Pakistan Mercium Limited Full time 250,000 - 500,000 per yearJob Summary:We are looking for a proactive HR Assistant to support the HR department and handle front-office responsibilities. This role will involve managing HR tasks such as record-keeping, recruitment coordination, and assisting with employee engagement, alongside handling essential office management and front desk duties, including greeting visitors and...
-
Receptionist – HR
2 weeks ago
Rawalpindi, Punjab, Pakistan Outscalers (Pvt) Ltd. Full time 200,000 - 250,000 per yearBe the Face of Outscalers Pvt LtdAt Outscalers Pvt Ltd, we're passionate about helping businesses scale through smart solutions, innovation, and exceptional talent. As we continue to grow, we're looking for adynamic and professional Receptionist / Front Office Executiveto be the welcoming face and first point of contact for our company.Role OverviewThis is...
-
Hospitality Officer
5 hours ago
Rawalpindi, Punjab, Pakistan Taraki Full time 250,000 - 500,000 per yearJob Summary:A Hospitality Officer is responsible for ensuring a positive experience for guests by managing daily operations, addressing guest inquiries, and ensuring the facility is well-maintained and welcoming. This role requires excellent customer service skills, the ability to handle multiple tasks, and a commitment to creating a welcoming environment...
-
Receptionist
6 days ago
Rawalpindi, Punjab, Pakistan Gigabyte Technologies Full time 150,000 - 250,000 per yearCompany DescriptionGigabyte Technologies is a registered software services company based in Pakistan, delivering high-quality, scalable, and cost-effective technology solutions to global clients. Our skilled professionals provide custom software development, web and mobile application development, cloud computing solutions, IT consultancy, and software...