Quality Assurance Manager

4 days ago

Karachi, Sindh, Pakistan Bogo Liv Full time 1,200,000 - 2,400,000 per year

At BOGO Liv, we're redefining lifestyle experiences across Pakistan. As we expand,

we're looking for talented professionals to join our Team.

Responsibilities

Develop and implement detailed scorecards (KPI's), checklists, and audit

procedures for both on-site merchant visits and internal process reviews.


• Establish and manage a field audit program to conduct regular and surprise

(Mystery) visits to partner merchant locations.


• Oversee the scheduling and execution of these visits to ensure partner brands are

offering the committed discounts (offers) and maintaining service standards.


• Analyze findings from field audits to identify trends in non-compliance and report

on overall partner performance.


• Lead, mentor, and train a team of Quality Assurance Executives on all aspects of

quality monitoring and to conduct on-site merchant audits.


• Set clear performance goals and manage the day-to-day activities of the QA team,

both in-office and in the field.


• Prepare comprehensive reports combining insights from external audits and field

checks.


• Cross-functional collaboration with internal teams (Alliance, Marketing, Ops,

Product, Customer Service) to address issues of merchant non-compliance.


• Implement corrective action plans and working with internal teams to ensure the

  • closure of outstanding audit points.

Qualifications

Proven experience in quality assurance, audit, or a related field, preferably in

Merchant Acquiring/ Fintech or banking.


• At least 3 years of proven experience managing a team.


• Experience in designing or managing field audit, mystery shopping visits, or

brand compliance programs is highly desirable.


• Language proficiency in English and Urdu.


• Proficiency in MS Office (Excel, Word, PowerPoint).


• Willingness and ability to travel nationwide or within the city/region to conduct

and oversee field audits.


• In-depth knowledge of the merchant acquiring ecosystem.

  • • Bachelor's degree in Business, Marketing, or a related field (Master's is a plus).

  • Quality Assurance Manager

    2 weeks ago

    Karachi, Sindh, Pakistan Liberty Mills Limited Full time 900,000 - 1,200,000 per year

    Company DescriptionLiberty Mills Limited, founded in 1964 and located in Karachi's industrial hub, is one of Pakistan's largest Textile Processing Units. We export our production to internationally recognized brands, departmental stores, and mail order firms. As an ISO and various certifications holder, our ongoing operations emphasize continuous improvement...

  • Quality Assurance Officer

    2 weeks ago

    Karachi, Sindh, Pakistan Master Poly Plastic Industries Ltd. Full time 600,000 - 1,200,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Quality Assurance Officer located in Gujranwala. The Quality Assurance Officer will be responsible for ensuring the quality and consistency of products. Daily tasks include conducting quality control tests, maintaining quality assurance protocols,...

  • Quality Assurance Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Spirit Clothings Full time $40,000 - $60,000 per year

    Company DescriptionSpirit Clothings has been in operation for 14 years, growing to become a comprehensive service provider for apparel and textile manufacturing. We offer a seamless and customized experience for each client, managing every aspect of the supply chain from research and development to quality assurance. Our product range includes bedding, home...

  • Manager, Quality Assurance

    2 weeks ago

    Karachi, Sindh, Pakistan Omar Jibran Engineering Industries Ltd. Full time 1,500,000 - 2,000,000 per year

    Job Title: ManagerDepartment: Quality Assurance (QA)Job Description:We need one energetic professional manager to run QA department including Production Process Quality Assurance and strict inspection at quality gates for Kaizen in internal rejection percentage and Zero Outflow of bad quality parts, respectively. The role oversees the QMS, manages inspection...

  • Quality Assurance

    6 days ago

    Karachi, Sindh, Pakistan Khazanay Full time 720,000 per year

    About the RoleWe are seeking a detail-oriented and proactive Quality Assurance & Training and Development Executive to ensure high service standards and continuous improvement across our customer support operations. This role will focus on monitoring agent performance, providing feedback, conducting training sessions, and ensuring compliance with company...

  • Manager Quality Assurance

    2 weeks ago

    Karachi, Sindh, Pakistan Dr. Ziauddin Hospital Full time 900,000 - 1,200,000 per year

    Requirement:Education:Bachelors/ Masters with Certification Courses in Quality Assurance.Experience:07 to 08 years of relevant experienceResponsibilities:Monitors quality benchmarks of all hospital departments through regular audits, review of processes and complaint management of concerned departments.Ensures all clinical and non-clinical departments have...

  • Quality Assurance Officer

    2 weeks ago

    Karachi, Sindh, Pakistan 5G Healthcare (PVT) Ltd Full time 1,200,000 - 2,400,000 per year

    Company Description5G Healthcare (PVT) Ltd is at the forefront of innovation in healthcare solutions. We specialize in pioneering medical health devices that revolutionize patient care and enhance clinical outcomes. As a leading player in the dynamic landscape of healthcare technology, we are dedicated to advancing the way healthcare is delivered. Our...

  • Deputy Manager Quality Assurance

    6 days ago

    Karachi, Sindh, Pakistan DWP Group Full time 900,000 - 1,200,000 per year

    TheDeputy Manager Quality Assuranceis responsible for overseeing all quality assurance activities within the factory to ensure that products meet organizational and industry standards. This role focuses on maintaining and improving quality systems, ensuring compliance with procedures, and proactively addressing quality issues that may impact production or...

  • Assistant Manager Quality Assurance

    1 week ago

    Karachi, Sindh, Pakistan Crown Group Full time 1,200,000 - 2,400,000 per year

    Position:Assistant Manager Quality AssuranceDepartment:Quality AssuranceLocation:Karachi - SITE areaKey ResponsibilitiesIdentify and implement countermeasures for problematic parts and processes.Coordinate with suppliers to resolve quality concerns.Monitor performance by analyzing supply data, pilot lots, and new sample results.Generate and present weekly QA...

  • Assistant Quality Assurance

    2 weeks ago

    Karachi, Sindh, Pakistan Essa Engineering Industries Pvt ltd Full time 369,000 - 492,000 per year

    Assistant Quality AssuranceSummaryWe are seeking a detail-oriented and motivated Assistant Quality Assurance to join our team. The ideal candidate will be responsible for supporting the QA team in ensuring the quality, reliability, and functionality of our products and services. You'll assist with testing, documentation, and reporting to help maintain our...