IT Asset Manager

2 weeks ago

Pakistan Cloud Surge Full time 600,000 - 1,200,000 per year

We are looking for an experienced IT Asset Manager to join a global team supporting the management of software and technology-related hardware as part of a large transformation project in the construction and real estate sector. The role focuses on managing the IT asset lifecycle and ensuring software license compliance, with a strong emphasis on using ServiceNow and reporting tools such as Power BI or Tableau.

Team and Structure

The selected candidate will collaborate with an international team and a dedicated Project Manager. There will be no direct reports, but strong cross-functional collaboration and the ability to communicate with both technical and non-technical stakeholders are expected.

Technologies and Systems Used

  • ServiceNow – Configuration and Asset Management (CMS/SAM).
  • Power BI / Tableau – Reporting and analysis.
  • Excel – Advanced data analytics.
  • Systems for managing license agreements, invoices, and usage rights.

Responsibilities

  • Maintain and update records of licenses, warranties, service agreements, and vendor contracts.
  • Ensure accuracy of asset data in the ServiceNow system (CMS).
  • Review and analyze over 800 applications.
  • Verify and enter license agreement details into the system.
  • Manage license renewals and provide guidance where applicable.
  • Identify and collect missing entitlement and licensing documents.
  • Assess license usage rights, including cloud and VDI environments.
  • Assist in preparing software installation packages.

Key Performance Indicators (KPIs)

  • Software asset compliance and utilization.
  • Accuracy and completeness of asset records.
  • Internal customer service and satisfaction levels.
  • Process automation and operational efficiency through ITSM tools.

Requirements

Must have:

  • Proven experience in IT asset management (software/hardware).
  • Strong knowledge of ServiceNow.
  • Understanding of software licensing models and contract terms.
  • Ability to read and interpret contracts, amendments, and usage rights.

Nice to have:

  • University degree in IT, finance, or a related field.
  • Certifications: ITIL v3/v4, SAM, ServiceNow.
  • Experience with Power BI or Tableau.
  • Advanced data analysis skills and strong proficiency in Excel.
  • Experience with database systems and data warehouses.

Personal Attributes

  • Strong attention to detail and data quality.
  • High work standards and proactive approach.
  • Ability to work under pressure in a dynamic environment.
  • Excellent communication skills and customer-oriented mindset.
  • Logical and analytical problem-solving approach.

Job Type: Contract

Contract length: 3 months

Application Question(s):

  • Are you available to commit to a 3-month contract (with possible extension)
  • Are you available to join Immediately?

Education:

  • Bachelor's (Required)

Experience:

  • IT Asset Management (software/hardware lifecycle): 4 years (Preferred)
  • ServiceNow (Configuration/Asset Management or SAM modules)?: 4 years (Preferred)
  • reporting/analytics tools such as Power BI or Tableau: 4 years (Preferred)
  • Microsoft Excel (Advanced formulas, pivot tables): 4 years (Preferred)

Work Location: Remote

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