Call Agent

6 hours ago

Lahore, Punjab, Pakistan DEVSTAX Full time 250,000 - 500,000 per year

Job Title:
Call Center Agent (Night Shift)

Timing:
7:00 PM – 4:00 AM

Location:
Lahore

Department:
Sales / Support / B2B (as applicable)

Company:
DevStax

Job Overview:

We are looking for a
Call Center Agent (Night Shift)
who has excellent communication and interpersonal skills. The ideal candidate will be responsible for handling outbound and inbound calls, providing product or service information, resolving customer queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Communicate clearly and confidently with clients to provide accurate information.
  • Generate leads and convert potential customers through persuasive communication (if applicable).
  • Maintain detailed records of all customer interactions.
  • Meet daily and monthly performance targets.
  • Work collaboratively with the team to achieve departmental goals.
  • Follow company scripts, processes, and guidelines.

Requirements:

  • Excellent
    verbal and written communication
    skills in English.
  • Previous experience in a
    call center or telemarketing
    role is preferred (fresh candidates with strong communication skills are also encouraged to apply).
  • Ability to work the
    night shift (7 PM – 4 AM)
    .
  • Confident, energetic, and motivated to achieve targets.
  • Strong listening and problem-solving abilities.
  • Must be punctual, professional, and a team player.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Friendly and professional work environment.
  • Opportunities for career growth and training.

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