
Assistant Manager HR – BPO Industry
2 weeks ago
Location: PECHS block 6 Karachi
Employment Type: Full-time
Timing: 3:00 PM to 11:00 PM/ 4:00 PM to 12:00 AM
About the Role
We are seeking a dynamic Assistant Manager HR to oversee and manage high-volume hiring of call center agents. The role demands strong recruitment expertise in the BPO sector, with the ability to design and execute hiring strategies that meet business needs while ensuring a seamless candidate experience.
Core Responsibilities
· Lead end-to-end recruitment for call center/frontline agent positions.
· Partner with operations leaders to forecast manpower requirements and align hiring plans.
· Develop innovative sourcing strategies (job boards, social media, walk-ins, referrals, and campus drives).
· Conduct candidate screenings, initial interviews, and coordinate final selection rounds.
· Manage bulk-hiring drives and walk-in interviews to ensure staffing targets are met.
· Maintain recruitment dashboards and track KPIs such as time-to-fill, cost-per-hire, and quality-of-hire.
· Build and maintain strong talent pipelines for future agent requirements.
· Ensure a positive candidate experience from application to onboarding.
· Collaborate with training teams to ensure smooth induction of new hires.
· Stay updated with BPO market trends, salary benchmarks, and competitor hiring practices.
Qualifications & Skills
· Bachelor's degree in Human Resources, Business Administration, or a related field.
· 3–5 years of HR/recruitment experience with at least 2 years in the BPO/call center industry.
· Proven experience in bulk hiring / mass recruitment.
· Strong communication and interpersonal skills.
· Ability to work under pressure and manage tight deadlines.
· Proficiency in MS Office and familiarity with Applicant Tracking Systems (ATS).
Job Type: Full-time
Education:
- Bachelor's (Required)
Experience:
- recruitment (call center agent) : 4 years (Required)
Work Location: In person
-
Assistant Manager HR
1 week ago
Karachi, Sindh, Pakistan Liberty Books Pvt Ltd. Full time 1,200,000 - 3,600,000 per yearRole DescriptionThis is a full-time on-site role for an Assistant Manager HR located in the Korangi Industrial Area, Karachi Division. The Assistant Manager HR will be responsible for managing HR operations, including recruitment, employee relations, performance management, and compliance with labor laws. The role also involves developing and implementing HR...
-
Performance Manager – BPO Operations
4 weeks ago
Karachi, Sindh, Pakistan Appedology Inc. Full timeKey ResponsibilitiesMonitor and evaluate agent performance against defined KPIs and SLA targets.Work closely with the Quality Assurance (QA) team to identify gaps and implement improvement plans.Analyze performance data and prepare reports/dashboards for management review.Conduct performance reviews, coaching sessions, and feedback discussions with agents...
-
Assistant Manager Industrial Relations
5 days ago
Karachi, Sindh, Pakistan Pak Suzuki Motor Company Limited Full time 104,000 - 130,878 per yearLiaise with government departments and regulatory bodies under the guidance of the Head of Industrial Relations.Assist inquiry committees in conducting domestic inquiries to ensure fair practices and resolve employee complaints.Manage employee registration and generate vouchers on the EOBI portal on a monthly basis.Monitor and administer the medical facility...
-
Assistant Manager HR
3 days ago
Karachi, Sindh, Pakistan Astrik Full time 900,000 - 1,200,000 per yearJob Title: Assistant Manager HRLocation: Karachi clifton block 5.We are seeking a motivated and experienced HR profiles to join our team. The HR will be responsible for providing comprehensive HR support to the organization, with a focus on recruitment, employee relations, and HR administration.Key Responsibilities:Recruitment: Coordinate the recruitment...
-
Accountant (BPO)
3 days ago
Karachi, Sindh, Pakistan Arwaj Tech Full time 300,000 - 360,000 per yearARWAJ TECH is looking for Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets for their Head office in Karachi.ResponsibilitiesManage all accounting transactionsPrepare budget forecastsPublish financial statements in timeHandle monthly, quarterly and annual closingsReconcile accounts payable...
-
Assistant Manger HR
1 week ago
Karachi, Sindh, Pakistan Hiring Talent Full time 1,440,000 - 1,680,000 per yearSeeking competent Assistant Manager HR - Male profiles for our client in KarachiLocation: Port QasimTimings: 8:30 am to 4:30 pmKey ResponsibilitiesManage end-to-end recruitment process including sourcing, screening, and onboarding.Maintain employee records, HR databases, and personnel files.Support payroll preparation by providing accurate data (leaves,...
-
Assistant Manager- HR
2 weeks ago
Karachi, Sindh, Pakistan Trisun Energies Full time 900,000 - 1,200,000 per yearRole Overview:The Assistant Manager HR will be responsible for supporting and managing core HR functions including recruitment, employee engagement, performance management, training & development, payroll, and HR operations. This role requires strong communication, organizational, and problem-solving skills to ensure smooth HR processes and a positive...
-
Manager HR for our client E-Commerce
1 day ago
Karachi, Sindh, Pakistan HR viewpoint Full time 1,800,000 - 3,000,000 per yearOrganizing and leading weekly or monthly meetings with HR and executive team members to discuss ongoing business needsCommunicating upper management's goals to the HR teamDeveloping strategies to strengthen relationships between HR and the rest of the companyStaying up to date on HR trends and best practices as well as employment laws and...
-
HR Assistant
2 weeks ago
Karachi, Sindh, Pakistan Human Resource Provider Full time 480,000 - 600,000 per yearA well know Garments manufacture company, a well known brand.Looking to hire below mention positionHR Assistant - Male (Location - Near Moach goth, falcon logistic, Karachi)HR Assistant - Female (Location - Near Habib chorangi Metroville, Karachi)Responsibilities:HRIS, maintain and update employees data in systemMaintain employees file, Enroll FaceIDManage...
-
Hr Assistant
1 day ago
Karachi, Sindh, Pakistan GMG COSMETICS Full time 450,000 - 600,000 per year_ Job Title: Human Resources Assistant (Indoor Office Work) Company: [GMG Cosmetics ] We are hiring a Human Resources Assistant to join our cosmetics brand office. The work is completely indoor-based, and we're looking for someone responsible, friendly, and willing to grow with us. Job Responsibilities: Help in hiring and maintaining employee records Manage...