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Service Engineer
2 weeks ago
ZOOMLION
is seeking for
SERVICE ENGINEER for Tower Crane Product Line.
The ideal candidates will be responsible for;
Maintenance and Repairs:
Perform routine maintenance, inspections, and repairs on tower cranes.
Troubleshoot and diagnose technical issues.
Replace or repair faulty components.
Technical Support:
Provide on-site technical assistance to customers.
Offer phone and email support for technical queries.
Collaborate with customers to resolve issues promptly.
Safety and Quality:
Ensure compliance with safety protocols and regulations.
Conduct risk assessments and implement safety measures.
Maintain high-quality standards for work performed.
Documentation and Reporting:
Complete and submit service reports, maintenance records, and other documentation.
Maintain accurate records of work performed, including time and materials used.
Customer Service:
Build and maintain strong relationships with customers.
Provide excellent customer service, ensuring prompt resolution of issues.
Team Collaboration:
Work closely with other service engineers, technicians, and support staff.
Share knowledge and expertise to improve team performance.
Commissioning and Testing:
Conduct commissioning and testing of new tower cranes.
Ensure that all safety features and functions are operational.
Training and Development:
Provide training and guidance to customers, operators, and maintenance personnel.
Stay up-to-date with new technologies, products, and industry developments.
Inventory Management:
Manage inventory of spare parts, tools, and equipment.
-Please make sure that all necessary materials are available for maintenance and repairs.
Travel and On-Call:
Travel to customer sites, construction sites, or other locations as required.
REQUIREMENTS:
Under 40 years old, full-time bachelor degree or above, mechanical or related major preferred.
Responsible - can bear the pressure of the work, accept posting overseas, and subject to organizational arrangement.
Good English communication skills.
Must not be afraid of heights.