Customer Service Representative

13 hours ago

Lahore Gulberg Colony, Pakistan COSMO SALON Full time

Job Title: Customer Service Representative - Cosmo Salon (Only Females)

Location: Cosmo Salon PIA Road, Lahore

Job Type: Full-Time

Job Summary:

We are looking for an experienced and enthusiastic Customer Service Representative to join our team at Cosmo Salon. As a Customer Service Representative, you will be responsible for making review calls to our clients after they visit the salon. You will provide an excellent customer service experience in a friendly and professional manner.

Responsibilities:

  • Contact clients after they visited Cosmo Salon to review their experience
  • Ensure that clients are satisfied with their experience and answer any queries
  • Record any feedback from clients in our customer service database
  • Work with the team to ensure customer satisfaction and loyalty
  • Handle any customer complaints in a professional and timely manner
  • Maintain high levels of customer service and professionalism
  • Follow up with customers to ensure their satisfaction

Qualifications:

  • Previous experience in customer service is preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Positive attitude and strong work ethic
  • Organizational and problem-solving skills
  • Proficient with Microsoft Office and other software
  • Female applicants only

Hours: 8 hours per day, Monday to Saturday

Job Type: Full-time

Pay: Rs25, Rs30,000.00 per month

Education:

  • Intermediate (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person

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