Channel Development Manager

3 days ago

Lahore, Punjab, Pakistan ETS Devices Full time $104,000 - $130,878 per year

Job Summary:

We are seeking a results-driven Channel Development Manager to build and manage a robust network of partners, agents, and resellers to support our BPO service offerings. The ideal candidate will have a strong understanding of BPO services, experience in managing indirect sales channels, and the ability to drive strategic partnerships to achieve revenue growth.

Key Responsibilities:

1-Identify and onboard new channel partners, resellers, and agents to promote BPO services.

2-Develop and execute a strategic channel development plan to expand market reach and increase sales.

3-Build and maintain strong relationships with channel partners to ensure mutual growth and success.

4-Provide partners with training, marketing support, and resources needed to effectively sell BPO solutions.

5-Collaborate with internal teams (sales, marketing, and operations) to align partner strategies with overall business goals.

6-Monitor partner performance and provide regular reports, forecasts, and feedback.

7-Resolve partner issues and ensure seamless communication and support.

8-Stay updated on industry trends, competitor activities, and market demands.

Requirements:

1-Bachelor's degree in Business, Marketing, or a related field (MBA is a plus).

2-4–6 years of experience in channel sales or partner management, preferably within the BPO or outsourcing industry.

3-Strong understanding of BPO services and outsourcing models (e.g., inbound/outbound, tech support, back-office, etc.).

4-Proven ability to develop channel strategies and drive indirect sales.

5-Excellent communication, negotiation, and relationship-building skills.

6-Ability to work independently and manage multiple partnerships simultaneously.

Preferred Skills:

1-Experience in global markets and working with international partners.

2-Familiarity with CRM tools (e.g., Salesforce, Zoho).

3-Strong analytical and problem-solving skills.

4-Goal-oriented and driven by results.

Working Hours:

6PM to 3AM (Monday to Friday)

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