Officer – ATM Channel

5 days ago

Lahore, Punjab, Pakistan MCB Islamic Bank Ltd. Full time 600,000 - 1,200,000 per year

Company Description

MCB Islamic Bank Limited (the "Bank") is a wholly owned subsidiary of MCB Bank Limited and began operations in 2015 with a nationwide network of branches. The Bank aims to be the first choice Shari'ah compliant financial services provider for customers and conducts business purely in accordance with Shari'ah principles. The Bank offers a wide range of Riba Free and Shari'ah compliant products for personal and business needs. With over 300 branches and ATMs, the Bank provides EMV enabled Debit Cards, Mobile Apps, Internet Banking, and Cash Management services. The Bank is committed to maintaining strong relationships and satisfying the diverse needs of its customers under the guidance of a skilled management team.

Role Description

This is a full-time on-site role for an Officer – ATM Channel located in Lahore. The Officer will be responsible for managing and maintaining ATM operations, ensuring optimal performance and uptime of ATMs, handling customer queries and complaints related to ATM transactions, and coordinating with relevant teams for the resolution of issues. The Officer will also oversee cash replenishment and reconciliation activities and ensure compliance with internal and regulatory requirements related to ATM operations.

Qualifications

  • Customer Service and Communication skills
  • Analytical Skills
  • Attention to detail and problem-solving skills
  • Proficiency in using banking software and technology
  • Ability to work independently and as part of a team
  • Bachelor's degree in Business, Finance, or related field
  • Experience in the banking industry is a plus

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