customer support

1 week ago

Lahore Johar Town, Pakistan Potato Logics Full time 360,000 - 720,000 per year

Job description

Job Title: Customer Support Representative

Location: Johar Town, Lahore

Company Name: Potato Logics

Position Overview:

Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues efficiently.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat promptly.
  • Identify and address customer needs to ensure satisfaction.
  • Provide accurate information about products, services, and policies.
  • Resolve complaints effectively, escalating when necessary.
  • Maintain product knowledge and collaborate with other departments.

Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Proficiency with computer systems and CRM software.
  • Ability to work under pressure and flexibility to work non-traditional hours.

Position Type: Full-time

Experience Required: Maximum 1 year

Positions available: 1

Email:

Salary package: Market competitive

Job Type: Full-time

Salary: Rs20, Rs60,000.00 per month

Ability to Commute:

  • Lahore (Required)

Ability to Relocate:

  • Lahore: Relocate before starting work (Required)

Job Type: Full-time

Pay: Rs30, Rs35,000.00 per month

Work Location: In person

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