
customer support
1 week ago
Job description
Job Title: Customer Support Representative
Location: Johar Town, Lahore
Company Name: Potato Logics
Position Overview:
Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues efficiently.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly.
- Identify and address customer needs to ensure satisfaction.
- Provide accurate information about products, services, and policies.
- Resolve complaints effectively, escalating when necessary.
- Maintain product knowledge and collaborate with other departments.
Qualifications:
- High school diploma or equivalent; college degree preferred.
- Previous customer service experience preferred.
- Excellent communication and problem-solving skills.
- Proficiency with computer systems and CRM software.
- Ability to work under pressure and flexibility to work non-traditional hours.
Position Type: Full-time
Experience Required: Maximum 1 year
Positions available: 1
Email:
Salary package: Market competitive
Job Type: Full-time
Salary: Rs20, Rs60,000.00 per month
Ability to Commute:
- Lahore (Required)
Ability to Relocate:
- Lahore: Relocate before starting work (Required)
Job Type: Full-time
Pay: Rs30, Rs35,000.00 per month
Work Location: In person
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