Customer Success Associate

2 days ago

Lahore, Punjab, Pakistan MedExpress Billing Full time $30,000 - $60,000 per year

Company Description

MedExpress Billing offers a comprehensive suite of Revenue Cycle Management (RCM) services to help healthcare providers get paid faster and more efficiently. Our team of experienced and certified medical billers and coders ensures accurate and timely processing of claims. We customize our services to meet the specific needs of practices, regardless of size or specialty. By partnering with us, you can focus on providing care to your patients while we handle the billing complexities.

Role Description

This is a
full-time remote
role for a Customer Success Executive at MedExpress Billing. The Customer Success Executive will be responsible for ensuring high quality customer satisfaction, retention, providing customer support, account management, and utilizing analytical skills to enhance the overall customer experience.

Qualifications

  • Customer Satisfaction and Customer Retention skills
  • Experience working in a US based Inbound Customer Support role
  • Great verbal english communication
  • Experience in US Healthcare and Patient Support is a plus.
  • Having a CRM tool operating experience.
  • Knowldege about EHR and EMR tools is a preference
  • Analytical Skills for data interpretation and decision-making
  • Customer Support for resolving queries and concerns
  • Account Management for maintaining client relationships
  • Strong communication skills for effective customer interactions
  • Experience in healthcare industry or medical billing is a plus
  • Bachelor's degree in Business Administration or related field

Benefits:

  • Paid Time Offs
  • Paid Training
  • Health Insurance
  • Maternal and Paternal Leaves

Job Time:

7pm-4am , 8 p.m - 5 a.m Pakistan time

  • Customer Success Associate

    2 days ago

    Lahore, Punjab, Pakistan CureMD Full time 15,000 - 30,000 per year

    Job Overview:Join our team as a Customer Success Associate and be the frontline champion for our clients. Deliver exceptional support, troubleshoot issues, and ensure customer satisfaction. If you have a passion for building strong client relationships and providing top-tier service, this role offers an exciting opportunity in the world of IT.Job...

  • Customer Success

    4 days ago

    Lahore, Punjab, Pakistan Avanceon MEA Full time $60,000 - $90,000 per year

    About the RoleWe are seeking a Customer Success & Support Lead with a solid engineering background and a strong commercial mindset. Beyond managing the post-sales lifecycle, this role demands someone who can confidently navigate senior stakeholders, influence decision-making, and actively drive revenue expansion through upsells and cross-sells.If you excel...

  • Customer Success

    4 days ago

    Lahore, Punjab, Pakistan TEKHQS Full time 1,200,000 - 3,600,000 per year

    Position Overview:We are seeking a motivated and customer-focusedCustomer Success / Support Specialistto join ourClient Services team. The ideal candidate will have a strong technical foundation, excellent communication skills, and a passion for delivering outstanding customer experiences. This role involves managing client relationships, troubleshooting...

  • Customer Success Specialist

    2 days ago

    Lahore, Punjab, Pakistan ShipIn Systems Full time 1,200,000 - 3,600,000 per year

    About ShipIn:ShipIn is a leading provider of AI-driven visual analytics solutions for the maritime industry, enabling ship owners and operators to enhance safety, efficiency, and compliance through real-time insights. Our mission is to empower shipping companies with data-driven decision-making, bridging the gap between ship and shore.Role OverviewAs a...

  • Customer Success Specialist

    2 days ago

    Lahore, Punjab, Pakistan Metal Full time $40,000 - $80,000 per year

    About MetalMetal is an AI-powered operating system for founders raising venture rounds. Used by thousands of founders across the globe, our platform brings deep intelligence to core workflows involved in fundraising. In the long-term, our mission is to build the rails of the venture industry by bringing efficiency to venture rounds.About the RoleAs part of...

  • Customer Success Manager

    2 days ago

    Lahore, Punjab, Pakistan Prime System Solutions Full time 1,200,000 - 3,600,000 per year

    Job Title:Customer Success ManagerTimings:5PM-2AM PKTLocation:Arfa Technology Park, Model Town Lahore.Reports To:Director - Operations & Service DeliveryRole OverviewWe are seeking a Customer Success to lead and oversee client relationship management across our MSP partnerships. This individual will serve as the strategic link between our service delivery...

  • Customer Success Manager

    2 days ago

    Lahore, Punjab, Pakistan Prime System Solutions Full time 900,000 - 1,200,000 per year

    Job Title: Customer Success Manager Timings: 5PM-2AM PKTLocation: Arfa Technology Park, Model Town Lahore. Reports To: Director – Operations & Service DeliveryRole OverviewWe are seeking a Customer Success to lead and oversee client relationship management across our MSP partnerships. This individual will serve as the strategic link between our service...

  • Customer Success Manager

    2 days ago

    Lahore, Punjab, Pakistan Digital Orbit Solutions Full time 500,000 - 1,500,000 per year

    Company DescriptionDigital Orbit Solutions is a forward-thinking company delivering AI-driven digital strategies that leverage advanced data analysis and cutting-edge technology to accelerate business growth. Backed by a diverse team of industry veterans and emerging talent, we combine extensive experience with fresh perspectives to achieve exceptional...

  • Customer Success Specialist

    2 days ago

    Lahore, Punjab, Pakistan Cyngro Full time

    Company DescriptionAt Cyngro, innovation is at our core. We specialize in digital marketing, SEO, web development, Odoo solutions, marketing automation, and conversion optimization—helping businesses achieve remarkable growth. Our expert team leverages AI-driven strategies and cutting-edge technology to drive digital transformation, enhance operational...

  • Customer Success Specialist

    2 days ago

    Lahore, Punjab, Pakistan Outsource Tel Full time 500,000 - 1,500,000 per year

    𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 Location: PIA Road, Lahore Timing: 7:00 PM – 3:00 AM𝐀𝐩𝐩𝐥𝐲 𝐍𝐨𝐰: or DM.We're looking for a Customer Success Specialist with solid experience in SaaS and Salesforce𝐊𝐞𝐲...