Recovery / Collections / Upsell

2 weeks ago

Karachi, Sindh, Pakistan Pinnacle Business Solutions Full time 900,000 - 1,200,000 per year

Job Purpose: The Collections Team will handle and oversee the recovery of payments from clients, ensuring timely collections, maintaining accurate records, and minimizing outstanding dues. The role requires experience in real estate or banking collections and a strong understanding of financial and regulatory practices.

Job Responsibilities: * Manage the end-to-end collections process for all client payments. * Review aging reports and follow up on overdue accounts. * Coordinate with internal teams (sales, legal, CRM) for payment resolutions. * Negotiate with clients and handle escalated collection cases. * Maintain clear and updated records of all collection activities. * Ensure compliance with RERA and company policies. * Prepare regular collection updates and MIS reports. * Work with legal advisors on dispute or recovery cases when needed.

Qualifications & Skills: Education: Bachelor's Degree in Relevant field

Experience: 2-10 years in collections, preferably in real estate or banking (credit collections)

Technical Skills: Strong knowledge of collections, financial systems, and reporting tools

Soft Skills: Good communication, negotiation skills, attention to detail, and ability to work under pressure

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