RGM And Shift Manager
7 days ago
Company Description
Burger Lab is committed to serving freshly prepared, made-to-order burgers featuring quality, succulent meaty patties. At our establishment, we pride ourselves on crafting delicious meals from scratch, ensuring a satisfying culinary experience with every bite. Not a single item is pre-cooked, maintaining our dedication to freshness and quality. Join a team that values creativity, commitment, and excellent customer service.
Role Description
This is a full-time, on-site role for an RGM (Restaurant General Manager) and Shift Manager located in Lahore. Day-to-day responsibilities include overseeing restaurant operations, ensuring customer satisfaction, managing staff, maintaining high food quality standards, and maximizing efficiency during shifts. Managers will also handle inventory control, employee scheduling, training, compliance with safety and food handling regulations, and support continuous improvement of operational processes.
Qualifications
- Strong leadership, people management, and team coordination skills
- Experience in time management, scheduling, and maintaining operational efficiency
- Knowledge of food safety protocols, quality assurance, and compliance with health standards
- Proficiency in customer service, problem-solving, and building positive customer relationships
- Ability to handle inventory management and cost control
- Strong communication, organizational, and multitasking skills
- Prior experience in restaurant management or hospitality is preferred
- High school diploma or equivalent; additional certifications or a degree in Hospitality or Business Management is a plus
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