Taxi Booking Operator expert on Cab Trasure

3 days ago

Islamabad, Islamabad, Pakistan Cabcall Outsource Full time 800,000 - 1,000,000 per year

Candidates experienced with Cab Treasure software are required

Job Overview: Your role as Call Operator (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:

  • Airport Booking.
  • Payment over the Phone.
  • Escalating the complaint to the relevant Department.
  • Handling Driver Queries/ Grievances.

This role required excellent listening skills and the Taxi Controller should always consider 7 Points of Output to ensure the Quality of every single call.

What You'll Do

  • As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).
  • You will be doing the following task primarily:
  • Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.
  • Offer customers with timely Quotations.
  • Amending and Cancelling Active Bookings.
  • Keep a track of flight inputs.
  • Liaison with UK Office i-e Supervisor and Shift In charge.
  • Meeting High Level of Customer Service at all times.
  • Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.
  • Customer Coordination – Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,
  • Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on 7 Points of Output during your Training Session)

Required Experience & Qualifications:

  • Inbound Taxi Call center Experience of Minimum 01 Year
  • Candidates with the working knowledge of Cab Treasure are required.

Job Type: Full-time

Pay: Rs80,000 - Rs100,000.00 per month

Work Location: In person

Job Type: Full-time

Job Type: Full-time

Pay: Rs80, Rs100,000.00 per month

Application Question(s):

  • Hands-on Experience on Cab Treasure (booking and dispatch software)

Experience:

  • Using Cab Treasure as a CSR: 1 year (Required)

Work Location: In person

  • Taxi Booking Operator-UK

    5 days ago

    Islamabad, Islamabad, Pakistan c2o Full time

    Candidates must be experienced in AUTOCAB, ICABBI, CAB TREASUREJob Type: On-site, Soan Gardens, IslamabadEmployment Type: Full-timePay: Rs80, Rs100,000.00 per monthJob Overview:Your role as Taxi Booking Operator will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following...

  • Taxi Booking Operator-UK

    3 days ago

    Islamabad, Islamabad, Pakistan c2o Full time 800,000 - 1,000,000 per year

    Candidates must be experienced in AUTOCAB, ICABBI, CAB TREASUREJob Type: On-site, Soan Gardens, IslamabadEmployment Type: Full-timePay: Rs80, Rs100,000.00 per monthJob Overview: Your role as Taxi Booking Operator will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the...

  • Cab / Taxi Dispatchers

    3 days ago

    Islamabad, Islamabad, Pakistan Globe Call Centre(SMC-PRIVATE) Ltd Full time 104,000 - 130,878 per year

    Globe Call Centre is hiring skilled Cab / Taxi Dispatchers with at least 1 year of practical experience in dispatch operations, preferably within the cab or transportation sector. If you're detail-oriented, responsive, and enjoy working in a dynamic environment, we'd love to connect with youKey Responsibilities:Assign cabs quickly and accurately to handle...

  • cab dispatcher

    3 weeks ago

    Islamabad, Islamabad, Pakistan WEBOOKTAXI Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from WEBOOKTAXIWEBOOKTAXI provides reliable and scalable remote dispatch services for UK taxi firms, offering 24/7 coverage and cost-effective operations. As a trusted partner for UK taxi services, WEBOOKTAXI ensures efficient and timely dispatching to meet the needs...

  • Taxi Booking Specialist

    5 days ago

    Islamabad, Islamabad, Pakistan beBeeSpecialist Full time 80,000 - 1,000,000

    Job Title: Taxi Booking SpecialistJob Description:Taking incoming calls from UK customers to book or amend taxi bookings.Handling tasks such as airport booking, payment over the phone, and escalating complaints to the relevant department.Our ideal candidate will possess excellent listening skills and be able to consider multiple perspectives when resolving...

  • Taxi Booking Operator-Autocab 365

    3 days ago

    Islamabad, Islamabad, Pakistan Cabcall Outsource Full time 800,000 - 1,000,000 per year

    Candidates experienced with Autocab 365 software are requiredJob Overview: Your role as Call Operator (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:Airport Booking.Payment over the Phone.Escalating the complaint to the relevant...

  • Cab Dispatcher

    3 weeks ago

    Islamabad, Islamabad, Pakistan Globe Call Center Full time

    Direct message the job poster from Globe Call CenterHuman Resources | Talent Acquisition Specialist | Technical-Non Technical Recruiter | Head HunterCompany DescriptionGlobe Call Center provides reliable call answering and job dispatching services for companies around the globe. Our 24/7 service allows businesses to focus on growth and client acquisition by...

  • Inbound Taxi Controller

    3 days ago

    Islamabad, Islamabad, Pakistan Agile Tribe Pvt Ltd Full time 5,500 per year

    We are looking for a reliable Inbound Taxi Controller to join our team. You'll handle booking calls from UK customers, enter journey details accurately, and ensure vehicles are dispatched on time. The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment.What You'll Do:Answer booking calls...

  • iCabbi Taxi Dispatcher

    2 days ago

    Islamabad, Islamabad, Pakistan 𝗕𝗿𝗶𝘁 𝗖𝗮𝗯𝘀 ™ The Global Outsource Partners Full time 150,000 - 2,800,000 per year

    Location: Bahria Town, Phase 7 (Onsite)Job Type: Full-TimeSalary: PKR KAbout the RoleWe're looking for a skilled Taxi Dispatcher with at least 1 year's iCabbi experience to handle bookings, allocate jobs, and keep daily operations running smoothly.Key ResponsibilitiesManage customer bookings and calls via the iCabbi system.Dispatch jobs efficiently to...

  • Customer Service Expert

    5 days ago

    Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 250,000 - 450,000

    Customer Service Representative JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Take instructions from customers...