SQA & Business Analyst

About Contour

Contour Software

has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division

Jonas Club, a division of Jonas Software, an operating group of Constellation Software Inc, has helped over 2,300 clubs around the world discover the right mix of software solutions to optimize the management of their unique businesses. We have achieved this by providing, and customizing, a fully integrated suite of applications designed to manage business areas such as Accounting & Membership, Food & Beverage, Retail Sales, Spas, Gyms, Fitness Centers & Classes, Payroll, Employee Management & HR, Hotels, Marinas & more.

The position

We are seeking a highly capable SQA & Business Analyst who combines deep expertise in manual software testing with strong analytical skills. This hybrid role requires involvement from the earliest phases of product development, offering critical insights during requirements gathering, evaluating implementation impacts, and ensuring software quality throughout the lifecycle.

The successful candidate will serve as a quality gatekeeper and business partner to R&D, bringing strong knowledge of accounting or accounting systems to help deliver reliable and client-centered solutions.

The successful hires will be located and work out of the Contour Software Karachi office, working as part of the resource-center team, as an extension of the onshore R&D team.

Key Responsibilities:

• Participate in requirement analysis sessions to understand and validate business needs and functional expectations.
• Plan, schedule, and execute comprehensive manual testing strategies aligned with project objectives.
• Develop, maintain, and enhance test cases and test scripts based on business and technical requirements.
• Conduct functional, regression, application, integration, and performance testing across desktop and web-based applications.
• Collaborate closely with product developers, business analysts, and technical support teams to identify, document, and resolve issues.
• Assess system impacts and provide recommendations to enhance product reliability and user experience.
• Ensure detailed, up-to-date documentation of test cases, outcomes, and system behavior.
• Support UAT efforts and work closely with stakeholders to validate final deliverables.

Qualifications & Skills

• University degree in Computer Science, Information Systems, or a related discipline.
• Minimum of 5 years of hands-on manual testing experience in customer-facing enterprise applications.
• Understanding of accounting principles and/or experience with accounting applications.
• Proficient in testing desktop and web-based applications.
• Solid knowledge of web technologies such as HTML, CSS, and APIs.
• Experience writing and executing SQL queries; familiarity with relational databases (MS SQL preferred).
• Deep understanding of the software development lifecycle and quality assurance methodologies.
• Strong analytical, problem-solving, and organizational skills.
• Effective verbal and written communication in English.
• Proactive, self-driven, and adaptable with a strong sense of ownership.
• Committed to continuous learning and improvement in QA practices.

Nice to Have:

• Experience working in the club, hospitality, or recreation industries.

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.