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Chat Support Representative –

2 weeks ago

Karachi, Sindh, Pakistan Denim600 Full time 240,000 - 264,000 per year

Denim600 is a growing fashion and lifestyle brand dedicated to providing trendy and high-quality denim wear in Pakistan. We are looking for a motivated and customer-focused Chat Support Representative to join our team.

Key Responsibilities

  • Handle customer queries via live chat, WhatsApp, and social media platforms.
  • Provide order updates, resolve complaints, and ensure smooth communication.
  • Guide customers regarding product details, sizes, availability, and delivery timelines.
  • Maintain a positive, professional, and friendly brand image during all customer interactions.
  • Coordinate with internal teams (sales, dispatch, logistics) to resolve customer concerns.

Requirements

  • Minimum 1 year of experience in customer support (chat support preferred).
  • Strong communication skills in English & Urdu (both written and verbal).
  • Good typing speed with attention to detail.
  • Familiarity with Shopify, WhatsApp Business, Instagram, and Facebook will be a plus.
  • Positive attitude, problem-solving mindset, and ability to work under pressure.
  • Minimum Education: Intermediate/Graduate

Salary & Benefits

  • Salary will be discussed during the interview (based on experience & skills).
  • Growth opportunities within the company.
  • Friendly work environment.

Location: Saima Arabian Villas, 4K Chowrangi, Karachi

Job Type: Full-Time

Working Hours: 12:00 PM – 8:00 PM (Monday - Saturday)

Contact

Job Type: Full-time

Pay: Rs20, Rs22,000.00 per month

Work Location: In person