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Chat Support Representative –
2 weeks ago
Denim600 is a growing fashion and lifestyle brand dedicated to providing trendy and high-quality denim wear in Pakistan. We are looking for a motivated and customer-focused Chat Support Representative to join our team.
Key Responsibilities
- Handle customer queries via live chat, WhatsApp, and social media platforms.
- Provide order updates, resolve complaints, and ensure smooth communication.
- Guide customers regarding product details, sizes, availability, and delivery timelines.
- Maintain a positive, professional, and friendly brand image during all customer interactions.
- Coordinate with internal teams (sales, dispatch, logistics) to resolve customer concerns.
Requirements
- Minimum 1 year of experience in customer support (chat support preferred).
- Strong communication skills in English & Urdu (both written and verbal).
- Good typing speed with attention to detail.
- Familiarity with Shopify, WhatsApp Business, Instagram, and Facebook will be a plus.
- Positive attitude, problem-solving mindset, and ability to work under pressure.
- Minimum Education: Intermediate/Graduate
Salary & Benefits
- Salary will be discussed during the interview (based on experience & skills).
- Growth opportunities within the company.
- Friendly work environment.
Location: Saima Arabian Villas, 4K Chowrangi, Karachi
Job Type: Full-Time
Working Hours: 12:00 PM – 8:00 PM (Monday - Saturday)
Contact
Job Type: Full-time
Pay: Rs20, Rs22,000.00 per month
Work Location: In person