Community & Member Relations Executive (Female)
5 days ago
Company Overview:
Knowza Learning Solutions — the back-office partner of a UK-based organisation — is seeking a disciplined and results-driven professional to join our Lahore team (Jail Road).
Role Summary:
This role focuses on community engagement, coordination between UK and local teams, and supporting administrative and outreach activities to ensure efficient operations and effective communication across all channels.
Key Responsibilities:
- Build and maintain strong professional relationships with members of the Strivex community.
- Manage online engagement platforms, handle member queries, and provide timely assistance.
- Coordinate effectively between the UK-based management and the local team to ensure smooth project delivery.
- Assist in planning and organising the annual championship event and other community activities.
- Oversee administrative and coordination tasks related to the Strivex online platform.
- Maintain accurate records of member interactions and engagement activities.
- Prepare reports, schedules, and presentations for management.
- Ensure clear and professional communication through emails, calls, and digital channels.
- Manage and update project documentation using Microsoft Office 365 tools (Word, Excel, Outlook, Teams, SharePoint).
- Support marketing and outreach coordination activities related to community growth.
Candidate Requirements:
- Minimum Bachelor's degree in any discipline.
- At least 1 year of professional experience in coordination, communication, or administrative roles.
- Excellent command of spoken and written English.
- Strong interpersonal, organisational, and multitasking abilities.
- Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
- Professional, confident, and well-presented personality.
- Ability to work independently and coordinate with international teams.
Job Details:
- Location: Jail Road, Lahore
- Type: Full-time, On-site
- Timings: Monday to Friday, 10:00 AM – 6:30 PM
Job Type: Full-time
Pay: Rs70, Rs80,000.00 per month
Experience:
- Admin or CSR: 1 year (Preferred)
Work Location: In person
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