Call Center Representative

2 days ago

Lahore, Punjab, Pakistan Brandix Soft Full time 210,000 - 315,000 per year

About Company:

Brandix Soft (Pvt.) Ltd. is a dynamic and fast-growing digital marketing agency with a significant international footprint. We empower businesses in the US and UK markets by providing a full spectrum of data-driven solutions, including Search Engine Optimization (SEO), Pay-Per-Click (PPC) Advertising, Social Media Marketing, and Web Development. Our team is dedicated to delivering measurable results and driving client success through innovative strategies.

The Opportunity:

We are looking for energetic and goal-oriented Call Center Representatives to join our expanding outbound sales team. As the first point of contact for our agency, you will play a crucial role in generating new business by engaging potential clients, understanding their needs, and introducing our impactful digital marketing services. This is an excellent entry-point for individuals seeking to build a career in international sales and communications.

Key Responsibilities:

  • Proactively conduct outbound calls to businesses in the US and UK markets to generate new sales leads.
  • Clearly and professionally communicate the value of our SEO, PPC, and Social Media Marketing services.
  • Identify and qualify sales opportunities through effective questioning and active listening.
  • Accurately log all customer interactions and details in the company's CRM system.
  • Nurture prospect relationships through strategic follow-up communications.
  • Consistently achieve and exceed individual targets for call volume, qualified leads, and appointments set.
  • Maintain a positive and client-focused attitude in all interactions.

Desired Qualifications & Skills:

  • Education: Minimum Matric / O-Levels. A Bachelor's degree is a plus.
  • Language: Exceptional verbal English communication skills, with a clear, professional, and easily understandable telephone manner.
  • Experience: Prior experience in outbound sales, telemarketing, or a call center is highly advantageous. Fresh graduates with excellent communication skills are strongly encouraged to apply.
  • Knowledge: Familiarity with digital marketing concepts (SEO, PPC) is a significant plus.
  • Mindset: A results-driven attitude with the resilience to thrive in a target-oriented environment.
  • Soft Skills: Strong interpersonal, persuasion, and rapport-building skills.

What We Offer You:

  • Attractive Earnings: Guaranteed base salary + uncapped, performance-based incentives.
  • Comprehensive Training: Extensive initial and ongoing training in sales techniques & digital marketing.
  • Career Advancement: Clear merit-based pathways for promotion to Senior Sales Representative and Team Lead roles.
  • Supportive Culture: A collaborative, inclusive, and high-energy team environment.
  • Modern Workspace: A professional office setup in a prime location.

Job Details:

  • Work Schedule: Monday to Friday (On-site only)
  • Shift Timings (Please specify preference):
  • UK Market Shift: 2:00 PM to 11:00 PM (PKT)
  • US Market Shift: 7:00 PM to 4:00 AM (PKT)

How to Apply:

If you are a confident communicator ready to launch your career, we invite you to apply.

Submit your updated resume via Indeed or send it directly to:

  • Email:
  • Subject Line: Application for Call Center Representative - [Your Name]
  • WhatsApp:

Please Note:

  • This is a full-time, on-site position in Lahore. Remote applications will not be considered.
  • Only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Fresher

Pay: Rs35, Rs70,000.00 per month

Work Location: In person

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