Senior Officer CRM-Digital Banking Group

2 weeks ago


Lahore, Punjab, Pakistan Allied Bank Limited Full time 300,000 - 600,000 per year

Required Skill set:

  • Team building, interpersonal and communication skills
  • Analytical skills and multi-tasking skills
  • Ability to work under pressure

Job Responsibilities:

  • Assist in Oversee the implementation of CRM software, customization, and integration with other system
  • Play a supporting role in coordination with other stakeholders'/business teams in implementation of CRM Systems
  • Monitor and coordinate with vendor and ITG team for the resolution of post cutover issues.
  • Monitor the solution performance and evaluate whether the new system/solution is meeting the desire expectations with coordination of relevant business team.
  • Identify the gaps/missing features/none functional items of the project deliverables for their rectifications
  • Initiate the system handing over activity from vendors to ITG and assist team to meet all desire expectations.
  • Assist line manager for any associated task
  • Act as a back-up of peer Senior Officer to perform associated tasks
  • Any other task assigned by Line Management

Qualification:

Bachelor's degree or equivalent professional qualification from a reputed university.

Experience:
Preferably 1 to 2 years' experience in relevant field.

Location:
Lahore



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