Customer Service Representative

3 days ago


Karachi GulshanEIqbal, Pakistan Shashi Enterprises Full time

Job Type: Full-Time

Location: Pakistan (On-site / Office-based)

Working Hours: 10:00 AM – 8:00 PM

Gender Requirement: Male

Job Description

We are hiring a Customer Service Representative for our Pakistan-based E-commerce platform. The ideal candidate will handle order confirmation calls, manage returns, and coordinate with customers to ensure successful deliveries and re-attempts.

This role requires strong communication skills, basic system knowledge, and the ability to professionally handle customer concerns.

Responsibilities

  • Make order confirmation calls to customers
  • Maintain knowledge of delivery areas and common delivery issues
  • Handle return management, including customer coordination and re-attempts
  • Communicate with customers regarding order status and delivery updates
  • Print shipping labels and assist with order processing
  • Maintain accurate order and call records
  • Resolve customer issues politely and efficiently

Requirements

  • Male candidate (as per company requirement)
  • Prior experience in E-commerce customer service or call handling preferred
  • Strong communication skills in Urdu (basic English is a plus)
  • Familiar with major Pakistan cities, areas, and delivery challenges
  • Basic computer skills (order systems, label printing, data entry)
  • Punctual, responsible, and able to work full working hours

Salary & Benefits

  • Monthly Fixed Salary
  • Commission on every successfully delivered order
  • Stable full-time position
  • Growth opportunities based on performance

How to Apply

Interested candidates can apply with:

  • Updated CV
  • Contact number
  • Previous E-commerce or call center experience (if any)

Job Type: Full-time

Pay: Rs25, Rs30,000.00 per month

Work Location: In person



  • Karachi Gulshan-E-Iqbal, Pakistan Digit Creator Full time

    Customer Service RepresentativeDigit creator, is seeking for a talented Customer Support Representative to join our expanding team.The ideal candidate must have 6 months to 1 years of experience and will be responsible for providing excellent customer support through both inbound international call and email communication.Skills:. At least 6 Months to 1 year...


  • Karachi Gulshan-E-Iqbal, Pakistan Human Capital HR Solutions Full time

    We are seeking Customer Service Representatives to support our USA-based client. The position is onsite in Karachi.Responsibilities:Handle customer inquiries via phone, email, or chat.Provide quality support and resolve issues promptly.Maintain accurate records and ensure customer satisfaction.Requirements:Excellent English communication skills (verbal &...


  • Karachi Gulshan-E-Iqbal, Pakistan Star Marketing Solutions Full time

    Its a Customer Service Representative Job (Voice Only)Its not a Sales Job.Its an Lead generation Campaign in USA.Requirements:YOU MUST BE ABLE TO SPEAK ENGLISH.NO REQUIREMENT FOR QUALIFICATIONS.Only Evening Shift:Monday to SaturdayWork Timings: 06:00 PM to 12:00 PM (6 HOURS ONLY).Training will be provided free of costSalary:Rs. 25,000/ Earn upto 50,000-...


  • Karachi Shahra-E-Faisal, Pakistan CONEXION (SMC-PVT.) LIMITED Full time

    We are seeking a dynamic and customer-focused **Customer Service Representative (CSR)** to join our international call center team. The ideal candidate will have excellent communication skills in English and a passion for delivering outstanding service to customers from the US markets.Key Responsibilities:* Answer inbound calls, emails, or chats from...


  • Karachi, Sindh, Pakistan BnW Collections Full time

    Company DescriptionBnW Collections, established in 2010 and based in Karachi, Pakistan, specializes in continuous and flash studio lighting, backdrops, product photography equipment, and a variety of photographic accessories. The company stands out with its emphasis on personalized customer service, offering expert advice and tailored recommendations from...


  • Karachi Gulshan-E-Iqbal, Pakistan KAS Designs Full time

    Company: KAS DesignsLocation: Street 2, Block 5, Gulshan-e-Iqbal, Karachi (On-site)Job detailsJob type: Full-timeSchedule:Day shift (10:00 AM – 6:00 PM)Monday to SaturdaySunday offFull job descriptionKAS Designs is a Karachi-based e‑commerce agency located in Gulshan-e-Iqbal. We provide complete e‑commerce services including design, product shoots,...


  • Karachi, Sindh, Pakistan Arthur Lawrence Pakistan Full time

    Arthur Lawrence is looking for Customer Service Representativesto join our dynamic team supportingU.S.-based clients.If you're a motivated individual with excellent communication skills and a passion for customer experience, we'd love to hear from youKey ResponsibilitiesHandle inbound and outbound calls for U.S. or Canadian voice campaignsDeliver exceptional...


  • Karachi, Sindh, Pakistan Techno Freight Pakistan (Pvt) Ltd. Full time

    Company DescriptionTechno Freight Pakistan (Pvt) Ltd. benefits from extensive business relationships with shipping and airlines to provide clients with competitive rates and exceptional services. The company specializes in facilitating international shipments for both imports and exports. With a focus on customer satisfaction, Techno Freight Pakistan ensures...


  • Karachi Defence Housing Society, Pakistan NexHive, LLP. Full time

    Job Title: Customer Service Representative (Female Candidates Preferred)Location: Dha phase 7Job Type: Full-timeExperience: 0–1 yearJob Summary:We are seeking a female Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries efficiently...


  • Karachi Gulistan-E-Jouhar (Kp-), Pakistan Ace Marketing Full time

    Ace MarketingFull Job DescriptionWe're looking for energetic and goal-driven Customer Service Representatives to join our outbound Lead Generation team. In this role, you will contact potential customers, gather key information, verify details, and qualify leads for our sales team. Your ability to engage prospects and identify opportunities will play a vital...