Assistant Operations Manager

1 week ago

Karachi, Sindh, Pakistan Discover Group Full time 780,000 - 840,000 per year

Company Description

Established in 2005, Discover Group specializes in brand protection and the eradication of piracy and counterfeiting. The company has quickly grown to serve major brand owners both nationally and internationally. Headquartered in Karachi with a regional office in Lahore, Discover Group maintains a widespread intelligence network across nine urban centers in Pakistan. The group encompasses several entities including Discover Security Consultants, Discover Research Services (Pvt.) Ltd, Discover Pakistan (Pvt.) Ltd, and Discover Ventures LLC, UAE.

Assistant Operations Manager – Discover Group

Key Responsibilities

Operational Coordination

  • Support the Operations Manager in day-to-day planning, execution, and monitoring of enforcement actions.
  • Ensure alignment of operational activities with client requirements, legal protocols, and internal guidelines.
  • Maintain proper documentation and reporting for all operations.

Client & Stakeholder Management

  • Assist in communication with clients regarding operational updates, timelines, and progress reports.
  • Coordinate with local enforcement authorities and legal teams to ensure smooth execution of actions.
  • Address client queries and escalate issues to senior management when required.

Planning & Execution

  • Contribute to the preparation of raid/action plans, cost estimates, and timelines.
  • Monitor ground teams' performance, ensuring compliance with safety and confidentiality standards.
  • Track progress of investigations and enforcement cases, updating internal trackers regularly.

Data & Reporting

  • Collect, verify, and analyze operational data from field teams.
  • Draft professional reports for internal and client use, highlighting results, risks, and next steps.
  • Ensure sensitive data and evidence are handled with confidentiality and accuracy.

Process Improvement

  • Identify gaps in operations and suggest process enhancements for efficiency.
  • Support in developing SOPs for enforcement, investigations, and reporting.
  • Assist in training and guiding new operations staff or field resources.

Compliance & Legal Support

  • Ensure that all actions are in line with legal frameworks and client-specific requirements.
  • Coordinate with the legal department on approvals, authorizations, and follow-ups.
  • Maintain updated knowledge of regulatory changes that could impact operations.

Administrative Support

  • Handle scheduling, approvals, and coordination of logistics for field operations.
  • Support budget tracking and ensure operational costs stay within approved limits.
  • Manage internal correspondence and maintain smooth workflow between teams.

This role is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and can balance both client-facing and operational responsibilities.

If you're ready to be part of a team that's driving impactful enforcement and brand protection efforts, we'd love to hear from you

Job Type: Full-time

Pay: Rs65, Rs70,000.00 per month

Work Location: In person

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