Taxi / Cab Dispatchers

2 days ago

Islamabad, Islamabad, Pakistan Globe Call Centre(SMC-PRIVATE) Ltd Full time 300,000 - 400,000 per year

Globe Call Centre is seeking experienced and proactive UK Cab Dispatchers & Operators to join our fast-growing operations team. We're looking for individuals who are organized, quick decision-makers, and thrive in a fast-paced environment. If you have practical experience in dispatch coordination—especially within the UK cab or transportation industry—we'd love to have you onboard

Key Responsibilities

  • Manage and assign incoming ride bookings efficiently to ensure prompt and reliable service.
  • Plan, monitor, and optimize driver schedules and routes to maintain smooth daily operations.
  • Communicate clearly with drivers and customers, providing updates, directions, and timely support.
  • Record trip details, driver performance, and dispatch activities accurately in the system.
  • Ensure all dispatch operations comply with company standards and relevant transportation regulations.
  • Handle customer inquiries and complaints professionally, ensuring high satisfaction levels.

Required Skills & Qualifications

  • Minimum 1 year of experience in a taxi, cab, or transportation dispatching role.
  • Proficiency with dispatching software, GPS tracking systems, and route management tools.
  • Strong verbal communication and interpersonal skills.
  • Ability to stay composed, organized, and efficient under pressure.
  • Excellent time management, problem-solving, and multitasking skills.
  • A proactive attitude with a strong focus on delivering quality service.

Office Location: Plot no.206, east Service Road, I 10/3, Islamabad

Interested candiates may send their resumes on "-"

Job Type: Full-time

Work Location: In person

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