Dispatcher

1 week ago

Islamabad, Islamabad, Pakistan Dispatch Matrix Full time 900,000 - 1,200,000 per year

Company Description

Dispatch Matrix (SMC-PVT) Ltd. specializes in professional dispatch outsourcing for taxi cab companies and truck owner-operators across the UK, USA, Canada, and Australia. Our trained team provides reliable taxi call booking services and comprehensive truck dispatch support, including load booking, route optimization, and paperwork management. We offer 24/7 live call answering and booking support, cost-effective solutions, and skilled dispatchers familiar with UK, US, and Canadian markets. Our mission is to enable transport businesses to focus on growth while we manage their operations with speed, accuracy, and care.

Role Description

This is a full-time, on-site role for a Dispatcher located in Islamabad. The Dispatcher will be responsible for handling customer calls, booking rides, and providing support for truck dispatching, which includes load booking, route optimization, and paperwork management. The role also involves ensuring that taxi companies do not miss any ride opportunities and truck owner-operators receive the support needed for their operations.

Qualifications

  • Strong communication and customer service skills
  • Experience with taxi call booking and truck dispatching
  • Ability to manage multiple tasks efficiently
  • Familiarity with route optimization and load booking
  • Proficiency in using dispatch software and systems
  • Attention to detail and accuracy in paperwork management
  • Ability to work in a fast-paced environment
  • Fluency in English; additional languages are a plus
  • Previous experience in logistics and transportation is beneficial

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